[Remote] Customer Service Rep
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing premier CPAP services, and they are seeking a Customer Service Representative to support their military customers. The role involves communicating with customers to answer questions, resolve issues, and ensure compliance with physician directions.
Responsibilities
- Communicates with customers reputed company inbound and outbound reputed company calls and outbound calls generated reputed company automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
Skills
- reputed company CSR with a love to serve our military customers and support our white glove CPAP services
- Must be based in the Mountain or reputed company time zones
- Communicates with customers reputed company inbound and outbound reputed company calls and outbound calls generated reputed company automated dialer system
- Assesses customer need for additional products/services
- Assesses customer compliance with physician orders
- Answers questions and provides customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
- Verifies and updates demographic information such as address and telephone number in computerized records
reputed company