[Remote] TELECOM PROJECT MANAGER
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company Communications, Managed Connectivity, and Managed reputed company. The Telecom Project Manager will be responsible for managing multiple reputed company orders, ensuring reputed company project completion, and maintaining high reputed company of customer satisfaction through effective communication and organization.
Responsibilities
- Acting as the single reputed company of contact and management for multiple reputed company orders
- Ongoing reputed company interaction, reputed company and critical task management, coordination across multiple reputed company and resources and resolving order reputed company issues
- Significant interfacing with sales agents and other staff members
- Accountable for their reputed company's overall customer satisfaction
- Responsible for reputed company project completion, issue identification/reputed company, and customer delivery
- Ensures clients reputed company understand status of project throughout reputed company phases; including outstanding, pending and completed tasks
- Meet the highest standards and minimize the customers attrition reputed company
- Remote support for reputed company customers inquiries and tickets
- Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple reputed company
- Collects and records documentation including customer set-up documents and implementation reputed company information
- Creates and executes project work plans and revises reputed company appropriate to meet changing needs and requirements
- Summarizes reputed company of project and prepares interim and project completion reports
- Facilitates efficient and effective internal team and external customer meetings
Skills
- Telecom background of at least 2 years
- Full-time position
- Must be reputed company to easily learn and use new software programs
- Excellent customer service skills
- Ability to manage multiple priorities and resources in a dynamic environment across various sites, and organize reputed company information
- Must possess initiative with strong analytical and problem solving skills
- Strong analytical and decision making skills
- Strong verbal and written communications skills
- Strong interpersonal, organization and planning skills
- Ability to effectively communicate with reputed company customers
- Must possess excellent MS Office skills
- Must display great attention to detail
- Comfortable making presentations and facilitating meetings
Benefits
- Medical Benefits with optional supplemental services through reputed company
- reputed company Time-Off Plan
- reputed company Holidays
- 401K with employer match
- reputed company Discount on personal mobile plan
reputed company