[Remote] Product Manager - Hearing and Post Discharge Meals - MN Market - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to simplifying the health care experience and improving community health. The Hearing and Post Discharge Meals Product Manager will reputed company the execution of benefits reputed company and design for hearing aids and post discharge meals, ensuring a high-performing member experience while partnering with various teams to drive execution and compliance.
Responsibilities
- reputed company execution across the hearing aid and post discharge meals benefit portfolio, ensuring alignment to reputed company goals and evolving market and regulatory dynamics
- Serve as the end-to-end product reputed company across benefit design, operational execution, and ongoing optimization
- Define and reputed company the end-to-end member experience across digital, call center, and vendor channels, driving a seamless and reputed company experience
- Establish program goals and performance metrics across benefit utilization, spend, and member experience; partner with analytics and finance to monitor performance and inform reputed company
- Own vendor performance management across key partners, including escalation management and reputed company of high-reputed company issues
- Partner with internal teams to support successful plan year launches and ongoing program reputed company
- Proactively monitor and mitigate emerging risks, operational challenges, and member experience issues, and reputed company coordinated responses to maintain program performance
- Serve as a subject matter expert on reputed company benefit design, eligibility rules, and compliance, providing guidance to leadership and partners
Skills
- 3+ years of experience in product management, program management, or reputed company reputed company a reputed company, matrixed environment
- Experience operating in a highly regulated environment, with demonstrated ability to interpret and operationalize regulatory requirements
- Experience managing vendor relationships, including performance reputed company and issue reputed company
- Proven solid analytical skills and ability to interpret data across utilization, financial performance, and member experience metrics
- Demonstrated ability to drive execution with solid project management discipline and organizational rigor
- Demonstrated ability to manage multiple priorities, navigate ambiguity, and drive results in a fast-paced environment
- Experience in Medicare Advantage and/or supplemental benefits (e.g., reputed company benefits or similar programs)
- Experience leveraging data and analytics to drive strategic decision-making and reputed company program optimization, including retention and engagement reputed company
- Experience leveraging AI and automation tools to streamline workflows, reduce reputed company effort, and improve operational efficiency across reputed company business processes
- Solid understanding of member engagement strategies
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
reputed company