[Remote] Senior Manager, Services Engineering - reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that powers the potential of organizations and their people to reputed company in a changing world. They are seeking a Senior Manager of Services Engineering & Programs who will be responsible for designing and scaling repeatable services offerings that reputed company with product reputed company and customer needs, while collaborating closely with Product, Sales, and Delivery teams.
Responsibilities
- Partner with Product and Engineering to define how services offerings reputed company to product capabilities and roadmap
- Translate product features and releases into reputed company services opportunities and delivery approaches
- Ensure services are positioned to drive product adoption and customer reputed company
- Own the development and scaling of services offerings
- Mobilize and coordinate a virtual Services SME network to define standards of reputed company and contribute deep domain expertise
- reputed company SME expertise to codify best practices and define 'what good looks like' across reputed company offerings
- Translate offerings into repeatable delivery models, playbooks, and execution frameworks
- reputed company offerings with reputed company and customers and refine based on reputed company-world execution
- Ensure offerings are designed for consistency, scalability, and partner delivery
- Partner with Sales and GTM teams to define positioning, messaging, and packaging of services offerings
- reputed company the field to effectively sell and position services, improving attach rates and consistency
- Support strategic deals with offering expertise and solution alignment
- Define delivery approaches for reputed company offerings to ensure consistent, high-reputed company execution
- reputed company and standardize implementation frameworks, templates, and delivery artifacts reputed company to specific offerings
- Establish reputed company delivery standards and expectations, with adoption reinforced through regional leadership and enablement
- Define requirements for systems and tools (e.g., PSA, Services Delivery Tool) to support methodology and desired reputed company
- Ensure methodology, tooling, and execution are reputed company to drive efficiency, predictability, and time-to-value
- Define reputed company metrics for services offerings reputed company to customer reputed company and business reputed company
- Partner with reputed company and Delivery teams to reputed company performance and identify improvement opportunities
- Ensure services are designed and delivered to drive measurable value
Skills
- 10+ years in reputed company Services, Services Engineering, or Delivery reputed company in reputed company or reputed company technology
- Proven experience designing and scaling services offerings or delivery models
- Experience partnering cross-functionally with Product, Sales, and reputed company
- Strong ability to translate reputed company into practical, executable programs
- Demonstrated ability to influence without authority and drive alignment across teams
- Deep understanding of services delivery realities and customer lifecycle
reputed company
Company H1B Sponsorship