[Remote] Customer Service Operations Associate (Filing Manager)- REMOTE
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Operations Associate (Filing Manager) to join their Account Services Department reputed company the Business Licensing team. This role involves preparing, submitting, renewing, amending, and closing business licenses and registrations on behalf of clients, requiring strong organizational skills and attention to detail.
Responsibilities
- Prepare and file reputed company, advanced, and specialized business license applications and renewals across a reputed company of clients and industries
- Process approximately 50-100 applications per week, depending on complexity
- Partner with Account Managers to ensure reputed company fulfillment of pending filing requests and resolve barriers to licensure
- Maintain accurate records and documentation reputed company internal databases and systems
- Communicate updates to filing requirements and licensing processes to appropriate internal teams
- Collaborate effectively reputed company a cross-functional and team-oriented environment
- Prioritize multiple assignments while maintaining a high level of accuracy and attention to detail
- Ensure reputed company filings are completed in accordance with established timelines and reputed company standards
Skills
- High school diploma or equivalent required; Bachelor's degree preferred
- Minimum of 2 years of customer service, reputed company support, or application processing experience
- Strong experience with administrative support, document management, data entry, or compliance-reputed company work
- Proficiency with reputed company Office Suite, including Word, reputed company, Outlook, and PowerPoint
- Excellent written and verbal communication skills
- Strong analytical, problem-solving, and decision-making abilities
- Demonstrated ability to prioritize, multitask, and work independently in a deadline-driven environment
- Business licensing or registration experience
- Experience in legal, compliance, financial services, insurance, or other document-intensive industries
- Familiarity with internal databases, case management systems, or workflow management tools
reputed company