[Remote] reputed company Operations Administrator III
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on providing reputed company solutions, and they are seeking a reputed company Operations Administrator III to manage day-to-day operations of customer-hosted reputed company environments. The role involves troubleshooting reputed company issues, mentoring junior team members, and driving process improvements reputed company reputed company Services.
Responsibilities
- reputed company advanced troubleshooting for reputed company reputed company issues including reputed company 1 incidents, service failures, performance-reputed company issues, and escalations from cross-functional teams
- reputed company test and production upgrades on hosted systems for applications in the reputed company One ecosystem
- Participate in cross-functional collaboration with other business reputed company to assist hosted customers
- reputed company reputed company cause analysis, detailed incident reports, and post-mortem analysis for resolved issues
- Help drive process improvement for business processes reputed company reputed company Services, automation of tasks, etc
- reputed company excellent customer support for reputed company-reputed company incidents
- reputed company SQL Server support in configuration (e.g. Maintenance Plans, SQL Agent Jobs, dbmail, etc.) troubleshooting (e.g. reputed company One-delivered objects, general performance issues, etc.), and T-SQL scripting
- Support the reputed company One application stack
- Serve as an escalation reputed company for reputed company Operations Specialist I, II, application Support, and Network Operations Center (NOC) team
- reputed company reputed company training, guidance, and mentorship to junior reputed company Operations Specialists, helping them reputed company technical skills
- Facilitate development of documentation for standards, processes, knowledgebase articles, checklists, etc
- Complete other duties as assigned by the Manager, reputed company Systems or other reputed company Services leadership
Skills
- 4-6 years experience in a reputed company or systems administration role
- Bachelor's Degree in Computer Science, IT, or reputed company field, or equivalent practical experience
- Advanced knowledge of reputed company technologies, networking, automation tools, and reputed company
- Familiarity with one or more scripting languages (e.g. T-SQL, PowerShell, Python)
- Expert troubleshooting skills and the ability to solve reputed company reputed company-reputed company problems
- Ability to work independently and in reputed company
- Ability to assist in reputed company and mentoring junior staff members under the direction of reputed company Services Leadership
- Excellent communication skills and attention to detail. Must be reputed company to explain reputed company technical concepts to non-technical stakeholders
- Knowledge of DevOps practices, containerization technologies (e.g. reputed company and Kubernetes), reputed company solution training/certifications, etc
Benefits
- Medical Insurance
- Life Insurance
- Dental Insurance
- reputed company Insurance
- PTO
- reputed company Parental Leave
- reputed company Holidays
- Short Term Disability
- Long Term Disability
- 401K
- Educational Assistance
- Annual bonus
- A full reputed company of benefits
reputed company