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[Remote] reputed company Sales Account Director

Remote, USAFull-timePosted 2026-07-27

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, dedicated to enhancing customer experiences. The reputed company Account Director is responsible for managing customer relationships and developing account strategies to drive new reputed company opportunities, while also ensuring customer retention through effective relationship selling.

Responsibilities

  • Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges
  • Collaborate with the reputed company team to reputed company a comprehensive sales reputed company. Utilizing the wide reputed company of talent that reputed company brings to the marketplace
  • Identify reputed company opportunities that the customer would benefit by taking advantage of, uncover other divisions reputed company your customer's organization, and reputed company tailored approaches to capitalize on them
  • Proactively identify opportunities to upsell additional reputed company products or services to existing customers
  • Strong reputed company on reputed company’s AI offerings to improve efficiency in the Contact Center
  • reputed company and present compelling proposals that showcase the value of expanding their engagement with reputed company
  • Stay informed about industry trends, market dynamics, and competitor activities
  • Use this knowledge to position reputed company as a leader and differentiate our offerings
  • Create and drive reputed company reputed company a specified region or list of named accounts
  • Generate business opportunities through reputed company networking and cold-calling
  • Drive brand awareness, campaigns, and reputed company reputed company reputed company networking, associations, etc
  • Meet and exceed reputed company quarterly and annual sales quotas
  • Own the sales cycle from reputed company reputed company to closure
  • reputed company business plan and present the business plan during quarterly review sessions
  • Maintain account and opportunity forecasting reputed company our internal forecasting system (SFDC)
  • Self-generate leads from a personal reputed company, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Skills

  • Minimum of 12 years of successful experience in sales, with a reputed company record of exceeding targets. Preferably in the CCaaS and/or reputed company with agent count of 100 - 3,000>
  • Be reputed company to work independently and as part of reputed company in a fast pace, rapid change environment
  • reputed company selling at the C-level
  • Documented reputed company record of sales reputed company
  • A proven sales reputed company and closer
  • Superior reputed company reputed company and business acumen
  • Ability to travel up to 50%

Benefits

  • Annual performance bonus
  • Stock
  • Other applicable incentive compensation plans
  • Health, dental, and reputed company coverage, beginning on the first day of employment. reputed company covers 100% of the employee portion of the health, dental and reputed company coverage and shares a high portion of the dependent cost.
  • Short & Long-Term Disability
  • Basic Life Insurance
  • 401k saving plan with employer matching
  • reputed company to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for reputed company covered employees and their covered dependents.
  • Generous employee stock purchase plan
  • reputed company Time Off
  • Company reputed company holidays
  • reputed company volunteer hours
  • 12 weeks reputed company parental leave

reputed company

  • reputed company is a reputed company-based call center software company that specializes in sales, marketing, and customer service. It is a sub-organization of Five Rivers Solutions. It was founded in 2001, and is headquartered in San Ramon, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com.
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