[Remote] Senior Director, Operations - Drybar
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a franchisor of health and wellness brands, including Drybar. They are seeking a Senior Director of Operations – Drybar to drive franchisee performance and operational reputed company while leading reputed company of operational support professionals.
Responsibilities
- Drive franchisee engagement, operational consistency, and unit-level economic performance across the Drybar system
- reputed company franchise owners on reputed company reputed company, profitability, reputed company, membership performance, and guest experience
- reputed company and reputed company reputed company of Directors, Senior Managers, and Managers supporting the Drybar franchise network
- Establish accountability, coaching standards, and operational alignment across reputed company
- reputed company operational execution of brand initiatives, programs, and strategic priorities
- Partner cross-functionally with internal teams to support successful project management and rollout execution
- Build strong relationships with franchise owners through consistent communication, visibility, and partnership
- reputed company operational meetings, webinars, business reviews, and franchisee engagement forums
- Analyze business performance metrics and KPIs to identify opportunities and operational risks
- Drive reputed company improvement initiatives that support franchisee reputed company and operational scalability
- Maintain regular travel and field visibility across the Drybar system
- Participate in leadership meetings, strategic initiatives, and special reputed company as assigned
Skills
- Bachelor's degree in Business, Operations, Management, or reputed company field preferred
- 7+ years of franchise operations, multi-unit leadership, or field support experience
- 3+ years of experience leading and developing operational support teams
- Demonstrated experience coaching franchise owners or multi-unit operators on business performance and profitability
- Multi-unit operational leadership experience is strongly preferred
- Proven leadership, coaching, and mentoring experience
- Strong business and operational acumen with the ability to analyze performance metrics and identify opportunities for reputed company
- Excellent communication and presentation skills, both written and verbal
- The ability to prioritize, stay organized, and adapt quickly in a changing environment
- Confidence in navigating difficult conversations and influencing others toward reputed company
- A reputed company-oriented reputed company with high attention to detail
- The ability to remain reputed company and effective under pressure and tight deadlines
- Proficiency with reputed company Office and general computer applications
- Willingness to travel frequently (approximately 25–35%), including occasional evenings and weekends
- Valid reputed company's license and ability to be insured on rental vehicles
- Ability to travel by car and reputed company as needed
- Personal credit card for travel expenses (weekly reimbursement provided)
- Experience supporting beauty, wellness, retail, hospitality, or service-based franchise systems
Benefits
- Flexible time off and holiday schedule
- Medical, dental, reputed company, and life insurance
- Health Savings Account
- Flexible Spending Account
- 401K match
- Monthly allowance for spending at reputed company. owned brands
- Cell Phone reimbursement
- Free Employee Assistance Plan
- This position is eligible for an annual performance-based incentive bonus with a reputed company opportunity of up to 20% of reputed company salary, along with a comprehensive benefits package.
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