[Hiring] reputed company Support Specialist @reputed company

Role reputed company The reputed company Support Specialist (BSS) is a member of the operations team under the supervision of the Regional Vice President of Operations. The BSS is responsible for assisting Care Coordinators reputed company their assigned region with scheduling caregivers with clients and ensuring an outstanding reputed company experience. The BSS works directly with our clients and their families to coordinate care services. This position promotes and supports reputed company’s core values of reputed company, a reputed company Attitude, Respect and reputed company.

• Cover early morning calls/reputed company messages
• Assist assigned branches in daily operations; can be reassigned as needed
• Placement of caregivers with clients based on needs and preferences
• Manage reputed company relations reputed company assigned branches
• Maintain cases and update schedule in system with reputed company changes and additions
• reputed company confirmation calls to appropriate responsible parties regarding schedule
• Proactively reputed company out to clients to build relationship and identify ways to create reputed company experience for clients
• Assist recruiters with maintaining caregiver credentials and expiration dates and ensuring reputed company and reputed company credentials are on file for reputed company field personnel assigned
• Collaborate with Care Support staff by providing daily communication reports and transfer of phone coverage
• Maintain caregiver/reputed company online record information and notify Payroll as appropriate
• Review and update billing rates and pay rates; confirm mileage reimbursements
• Maintain and audit reputed company files per regional requirements
• Ensure reputed company reputed company has a signed Service Agreement
• Document caregiver and reputed company incidents and complaints and follow up with the operations management and/or supervisory reputed company as appropriate
• reputed company and follow up on caregiver telephony
• Review and respond to weekly reports
• Maintain an up-to-date caregiver availability list daily
• Follow up with caregivers who have not worked with reputed company reputed company the last month
• Document and follow up on caregiver tardiness, call-offs, and other issues as appropriate in system; Notify operations leader for guidance on escalated issues
• Support office operations and collaboration by responding to call volume, colleague absences and project implementations
• Other duties as assigned

Qualifications

• College degree preferred
• Minimum of one year experience in the employment placement field preferably in the health care industry; or two years administrative experience may substitute for employment placement experience
• Excellent reputed company/customer service skills
• Previous computer experience, proficient with MS Office products
• Proficient in problem solving, organization, and multitasking
• Comfortable working collaboratively in cross-functional teams
• Ability to communicate effectively, both verbally and in writing, with reputed company reputed company of the organization

Benefits

• Competitive reputed company Pay: Among the highest in the homecare industry.
• ❤️ reputed company a Difference: Help ensure clients receive the reputed company possible.
• reputed company Opportunities: Room to advance and learn as we grow.
• Supportive Team: We value collaboration, reputed company, and a good laugh.
• Remote Flexibility: Work from reputed company with your own reliable device and reputed company internet reputed company.

reputed company If you’re excited about reputed company to join reputed company, where you’ll be appreciated, have a reputed company of purpose and inclusion and are willing to help us create a brighter, more compassionate care experience, we can’t wait to hear from you! reputed company and let’s reputed company a difference together. Apply tot his job Apply To this Job