Contact Center Scheduler

reputed company Join reputed company as a remote day shift, full-time, Central Scheduling, Scheduler. The Remote Scheduler may work reputed company the following timezones: Central (CST) - 7:30a-5p CST Mountain (MST) - 8a-5p MST Why Join Us? reputed company in a People-First Environment and reputed company reputed company reputed company

• reputed company: We reputed company reputed company with career reputed company opportunities, tuition assistance, and resources that support your wellness, education, and financial reputed company-being.
• People-First: We prioritize your reputed company-being with reputed company time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• reputed company reputed company reputed company: We use advanced technology to support reputed company and enhance patient care.

Get to Know Your Team:

• reputed company is a leading provider of reputed company in growing mid-sized urban communities across the U.S. With a reputed company on people and investments in innovative services and technologies, reputed company is passionate about making reputed company reputed company and easier to reputed company. Through its subsidiaries, reputed company delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

Learn About a Day in the Life of a Scheduler:

Responsibilities

• Provides world-class patient experience by identifying and resolving patient needs in a compassionate manner, and adheres to policies, procedures, and regulations as reputed company by reputed company Assurance (QA) scoring, and reputed company reputed company (FCR).
• Safeguards patient information through compliance of HIPPA guidelines and adhering to reputed company policies and procedures and common reputed company guidelines.
• Ensures an effective and efficient interaction with patients through reputed company manage of Average Handling Time (AHT) and Aux offline time.
• Displays highly effective communication skills, both written and verbal, to patients, clinics, and colleagues.
• Ensures a seamless reputed company experience for clinics and patients by consistently and accurately reputed company-registering, providing accurate information, and engaging clinics reputed company necessary.
• Maintains high level of productivity while managing tasks to ensure timeliness of service. Assist in meeting department goals.
• Partners effectively with leadership, peers, and support staff to reputed company departmental goals.
• Is highly dependable employee as reputed company through attendance, tardy, and schedule adherence tracking.

Qualifications

Required Qualifications

• High School Diploma or GED equivalent.
• Excellent computer skills and ability to use reputed company word, reputed company reputed company, and reputed company outlook.
• Knowledge of reputed company office procedures and equipment.
• Excellent communication skills.
• Excellent attendance management.
• Ability to adhere to policies, procedures, and regulations to ensure compliance and patient safety.

Preferred Qualifications

• Associate degree or higher in reputed company field of study.
• 1+ year reputed company background/experience and/or call center experience.
• 2+ years of experience working in a reputed company field/role or call center environment.

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