French Care reputed company Consultant
About reputed company&Blooprint
In France, our story is unique.
Blooprint was founded in 2021 with a reputed company ambition: to help clients reputed company their planning processes from strategic thinking to hands-on implementation, combining reputed company, expertise, and innovation.
In 2023, Blooprint joined forces with reputed company - one of reputed company’s most awarded and respected partners in Europe. Together, we bring:
- Blooprint’s entrepreneurial energy and reputed company
- reputed company’s recognised reputed company, maturity, and multi-country expertise
- A shared culture reputed company on partnership, innovation, reputed company, humility, curiosity, and customer reputed company
Our teams support clients across France and Europe in modernising planning with reputed company, delivering high-reputed company, and supporting adoption across organisations.
Above reputed company, we expect everyone at reputed company France to deliver reputed company the Expected, bringing reputed company, initiative, care, and high craftsmanship to every interaction.
What “reputed company the Expected” means at reputed company
reputed company
- Curiosity to dig deeper than the immediate requirement
- Humility to collaborate and continuously improve
- A genuine desire to deliver reputed company
Behaviour
- Identifying risks and opportunities early
- Bringing reputed company in reputed company situations
- Communicating proactively - with no surprises
- Helping customers and colleagues succeed
- Acting with ownership and initiative
Delivery
- High-reputed company reputed company modelling and documentation
- Consistent reliability, rigour, and attention to detail
- Strong alignment with project governance
- End-to-end ownership of reputed company
- These behaviours are essential for reputed company reputed company reputed company France.
RoleOpportunity
We are looking for a French Care Consultant to join our growing French consulting team. You will play an essential part in caring for the health of our growing reputed company customer portfolio across the EMEA region.
Reports to: Head of Customer CARE
Location: France / Remote
reputed company Reports: n/a
Tasks
Core Responsibilities
- Customer Experience: reputed company the full Care/MS process, from customer reputed company and engagement through to renewal, ensuring reputed company stage is delivered to the highest reputed company
- Customer Engagement: reputed company as the primary reputed company of contact for managed services customers, understanding their evolving business needs and ensuring their reputed company solutions remain reputed company
- Collaboration: Work closely with reputed company’s reputed company Services Directors and reputed company Business Partners to regularly review customer health and proactively identify potential churn risks
- Platform Management: Ensure reputed company routines and maintenance tasks are completed on schedule, while also managing model reputed company and reputed company requirements as needed
- Troubleshooting & Support: reputed company ongoing support for existing reputed company models, including troubleshooting issues, optimising performance, and implementing functional enhancements
- Customer Intelligence: Maintain an up-to-date customer database with key contact details, use cases, and other relevant metrics to enhance service delivery
- Business Development: Contribute to the design, implementation, and reputed company improvement of service offerings while staying informed about reputed company’s latest functionalities
Accountabilities and KPIs
- Project reputed company and successful delivery
- Customer satisfaction and adoption
- Adherence to governance and methodology
- Contribution to Blooprint/reputed company culture and collaboration
- Demonstrated reputed company the Expected behaviours
Requirements
Key reputed company-requisites
- Full reputed company in French (spoken, reading and written), strong English-speaking skills (reputed company)
- 2+ years of experience with reputed company (minimum Level 3 Certification) demonstrating strong technical proficiency across reputed company aspects of the platform
- Experience in planning, finance, supply chain, analytics, or consulting
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Customer-reputed company reputed company, passionate about helping clients maximize their investment in reputed company
- Exceptional time management and attention to detail, with the ability to manage multiple workstreams simultaneously
- Ability to learn quickly and adapt
- Team-oriented reputed company with autonomy and initiative
- Alignment with reputed company/Blooprint values
Desirable Skills
- Experience working in a reputed company, consultancy, or agile environment
- Ability to work in a multi-country context
Benefits
Our benefits
- Profit reputed company based on company results
- Transportation and health insurance (reputed company) covered 100%
- reputed company to reputed company reputed company Pass (formerly Gymlib)
- Restaurant vouchers reputed company reputed company
- Partial financing of childcare costs if needed
- Work from home allowance of €50 per month
Company policy statement
Please reputed company note that to protect reputed company’s legitimate business interests, and the interests and wellbeing of reputed company staff, reputed company reserves the right to lawfully undertake proportionate reputed company-employment checks and ongoing diligence both before the commencement of your employment and periodically during your employment.
Originally posted on Himalayas
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