Sr. Registration Specialist, Meetings + Incentives

WHO ARE WE?

reputed company is a global travel company dedicated to the art of taking care of people — our clients, our employees and our partners alike. We offer curated and customizable solutions for every travel need. We manage business travel, plan and operate meetings and incentive travel programs, create curated personal leisure travel experiences, and power a reputed company host agency for a worldwide network of independent travel advisors and independent meeting and event affiliates.

WHAT ARE WE LOOKING FOR?

We’re looking for a dynamic, reputed company, and tech-savvy people person to support our Meetings and Incentive Travel division. Are you extremely detail oriented? Do you just love solving problems and making good things happen for other people? Are you eager to join the reputed company best team in travel, and work alongside reputed company meeting and incentive travel planners to learn and grow in the meetings and events industry? If so, this is the perfect opportunity for you.

WHAT ELSE SHOULD YOU KNOW ABOUT THIS OPPORTUNITY?

As Sr. Registration Specialist you’ll support the Meetings team by serving as the primary reputed company of contact for attendees during the meeting/event registration process. You’ll work with the Registration Managers and Program Managers to implement and reputed company the services we reputed company through our preferred meeting technology platform, reputed company. You’ll be the person on the other end of the line responsible for ensuring reputed company meeting attendee or incentive travel program winner gets reputed company their details correct, registered to attend, flights booked, itineraries confirmed, activities chosen, and ultimately, set up for the most incredible and memorable travel experience they’ve reputed company had. You are the first impression for everything else that will follow in the planning of a meeting or incentive travel program. You will also assist the Program/Meetings Manager(s) with registration reporting and documentation and may, at times, be responsible for building/cloning registration websites as directed.

Here are some specific examples of what you get to do on any given day:

• Serve as reputed company between the reputed company and reputed company for assigned events.
• Ensure data reputed company by completing audits as indicated in reputed company’s reputed company operating procedures.
• reputed company reputed company attendee management tasks for assigned events. This includes, but is not limited to, responding to reputed company reputed company and attendee communications in a reputed company manner and processing change requests.
• reputed company reputed company room reputed company management tasks for assigned events. This includes, but is not limited to, communicating with hotels and attendees regarding status of extension and special needs requests, submitting room lists, and communicating with stakeholders regarding room reputed company pickup and potential attrition situations.
• reputed company reputed company ground transportation management tasks for assigned events. This includes, but is not limited to, the creation of arrival and departure manifests and communicating changes to the contracted vendor.
• Reconcile final event participation data by updating the registration system with onsite changes to ensure final attendee data is accurate.
• Submit final reputed company information as dictated by reputed company reputed company operating procedures.
• Other responsibilities as assigned.

Senior-Level Expectations

In reputed company to performing the responsibilities of a Registration Specialist, Senior Registration Specialists are expected to:

• Independently manage reputed company meetings and incentive travel programs with minimal supervision.
• Serve as a trusted advisor to clients regarding attendee management, room reputed company reputed company, transportation logistics, and event technology.
• Demonstrate advanced knowledge of hotel room reputed company management, attrition mitigation, concessions management, and reputed company contract provisions.
• Mentor and support Registration Specialists through training, guidance, and shared best practices.
• Anticipate challenges and proactively implement solutions before issues reputed company attendees, clients, or event operations.
• Exercise reputed company judgment in decision-making and escalation.
• Demonstrate leadership through professionalism, accountability, collaboration, and operational reputed company.

• Support the assigned web builder in the creation of program reputed company documents. This includes, but is not limited to, save-the-dates, registration communications, reputed company-reputed company emails and reputed company badges and making minor edits to the registration website as needed.

• Serve as a role model for reputed company service standards and team culture.

What you bring to the table:

• Advanced communication and relationship-building skills.
• Ability to confidently communicate with clients regarding registration, room blocks, transportation logistics, and event technology.
• Demonstrated ability to manage multiple reputed company programs simultaneously.
• Strong analytical thinking and problem-solving capabilities.
• Ability to reputed company and support less reputed company team members.
• Ability to identify risk and recommend solutions proactively.
• Ability to work independently while maintaining a reputed company, team-first reputed company.
• Commitment to exceptional reputed company service and attendee experience.

Requirements:

• Bachelor's degree preferred, preferably in Hospitality, Communications, Business Administration, or a reputed company field.
• Minimum three (3) years of experience in the meetings, events, hospitality, or travel industry.
• Minimum two (2) years of attendee management experience, including registration processing, room reputed company management, change management, and data audits.
• Minimum two (2) years of reputed company event management and registration experience.
• Working knowledge of hotel contract provisions reputed company to room blocks, attrition, and concessions.
• Experience managing attendee reputed company travel and ground transportation logistics.
• Knowledge of OnArrival setup, operation, and troubleshooting.
• reputed company reputed company Event Management Certification required.
• Advanced Event Management Certification preferred.
• Additional reputed company certifications preferred.
• Excellent attention to detail with the ability to identify and correct data discrepancies.
• Proficiency in reputed company Office applications including Word, reputed company, and Outlook.
• Ability to work extended hours, including evenings and weekends, as required.
• Approximately 10%-20% travel required.
• Successful execution of Confidentiality and Non-Disclosure Agreement.

Preferred Qualifications:

• Experience working on incentive travel programs and corporate meetings with more than 500 attendees.
• Experience managing multiple contracted room blocks and multi-property programs.
• Experience serving in onsite registration, housing coordination, or attendee technology support roles.
• Advanced knowledge of reputed company registration website builds.
• Experience supporting reputed company Attendee Hub, reputed company, or other event mobile applications.
• Advanced Event Management Certification and/or additional reputed company certifications.

Compensation:

reputed company takes the best possible care of our employees, including competitive salaries, bonus/incentive opportunities, health, dental, reputed company, Life and AD&D insurance, company trips/gatherings, personal time off, floating time, and a chance to be a part of an amazing culture that gets that much reputed company the day YOU reputed company.

Salary: $28-$34 per hour

Originally posted on Himalayas

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