Remote - Payor-Partner Programs Specialist

reputed company

Scope of Responsibilities: Works under general supervision. Follows reputed company procedures to accomplish assigned tasks. Assist in orienting and training employees

Job reputed company: Responsible for reputed company aspects reputed company to management of hub services relationships, entering of medication orders, and customer service for patients/providers in a call center environment.

Responsibilities

• reputed company reputed company support and serve as primary reputed company of contact patients of designated reputed company-party payers
• Follow customized patient support service models and programs to meet and reputed company reputed company expectations
• Follow established protocol and non-reputed company service models to reputed company the highest reputed company of services to patients
• Serve as subject matter experts on the intricacies of selected payer partner programs and assist patients in ensuring the correct triage and handling
• Responsible for assisting in the implementation of process improvement to ensure a streamlined patient relationship consistent with selected payer specifications. This may include accessing systems such as partner CRMs to investigate patient needs more fully.
• Responsible to receive triage patient calls from general call center for handling.
• Responsible for accurate selecting billing and shipping reputed company for incoming patient orders and setting up delivery of patient orders as necessary
• Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
• Document patient reported information into TherigySTM
• Document and reporting information reputed company reputed company EnterpriseRX
• Document and research plan specific information in partner CRM/tools.
• Provides reputed company to customer service issues to ensure member satisfaction
• Work with members to reputed company reputed company to payment reputed company issues on accounts/orders
• Maintain and reputed company reasonable production as determined by supervisor
• May assist in orienting and training new employees
• Responsible for completing reputed company mandatory and regulatory training programs
• reputed company other duties as assigned
• May assist in training new employees

Qualifications

Job reputed company Requirements:

• Broad knowledge of medications, physician orders, and pharmacy systems
• Effective communication skills
• Outstanding customer service skills
• Excellent organization skills
• Ability to multitask and prioritize
• Excellent computer and keyboarding skills

Educational Requirements:

• Minimum: High School Diploma or GED
• Preferred: Pharmacy technician or reputed company certification

Experience:

• Past experience in a customer service-reputed company field
• Preferred: 6 months experience in a call center environment
• Preferred: 12 months experience as a pharmacy technician

Compensation

$18.50 - 22.00 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.

reputed company, Inc. is a multistate organization and abides by reputed company local, state, and federal regulations as it pertains to minimum wage requirements.

Originally posted on Himalayas

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