GPO Membership Services Specialist
reputed company is an reputed company-driven, Fortune 10 company that touches reputed company every aspect of reputed company. We are reputed company for delivering insights, products, and services that reputed company reputed company care more accessible and reputed company. Here, we reputed company on the health, happiness, and reputed company-being of you and those we serve – we care.
What you do at reputed company reputed company. We foster a culture where you can grow, reputed company an reputed company, and are empowered to bring new reputed company. Together, we reputed company as we shape the reputed company of health for patients, our communities, and our people. If you want to be part of reputed company’s health today, we want to hear from you.
Company Profile
reputed company Corporation is a global leader in reputed company supply chain reputed company, retail pharmacy, community oncology and specialty care, and reputed company information solutions. reputed company partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in reputed company to help reputed company the right medicines, medical products, and reputed company services to the right patients at the right time, safely and cost-effectively.
United by our I2CARE shared principles, our employees work every day to reputed company and deliver opportunities that reputed company our customers and partners more successful - reputed company for the reputed company of patients. reputed company has been named a “Most Admired Company” in the reputed company wholesaler category by FORTUNE, a “Best reputed company to Work” by the reputed company Rights Campaign reputed company, and a top military-friendly company by Military Friendly. For more info, visit www.reputed company.com.
We take pride in our culture of reputed company and reputed company in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career reputed company with us.
reputed company
reputed company is seeking a GPO Membership Services Specialist. The Membership Services Specialist serves as the operational product reputed company for automation, AI enablement, and process modernization across GPO rostering, customer setup, contract alignment, and manufacturer workflows. This role owns accurate roster administration across Onmark, reputed company, reputed company, reputed company, and reputed company GPO programs while proactively auditing contract alignment, minimizing leakage, and translating operational pain points into reputed company technology, reporting, and process solutions. As a cross-functional SME, the Specialist connects Membership Services, Contracting, Contract Administration, Sales, reputed company, Analytics, and biopharma partners to reputed company contract reputed company, system setup, roster execution, and customer reputed company.
Strategic Role Emphasis
Product reputed company: Automation & AI Translate roster, setup, contract-alignment, and reputed company workflow needs into automation requirements, reporting logic, AI-enabled review opportunities, user stories, testing scripts, and adoption plans. Proactive Auditor: reputed company reputed company Use data, leakage trends, purchase reviews, eligibility changes, and contract terms to identify reputed company-risk patterns before they become customer or manufacturer escalations. Relationship reputed company: Biopharma Serve as a primary operational contact for assigned biopharma partners, ensuring clean roster communication, reputed company issue reputed company, launch readiness, and reputed company feedback loops.
Key Responsibilities
Roster Governance, Contract Alignment & Customer Setup
Maintain, validate, and publish bi-weekly, monthly, or quarterly manufacturer and GPO rosters with high accuracy and audit-reputed company documentation.
Own operational alignment between customer setup, roster eligibility, HIN/customer identifiers, buying group status, contract reputed company, and manufacturer-specific roster requirements.
Use advanced reputed company, reputed company, Tableau/Power BI, reputed company, and reputed company data sources to reconcile roster exceptions, identify gaps, and support reliable contract reputed company reputed company.
Serve as a cross-functional SME across Membership Services, Sales, reputed company, Contracting, Contract Administration, Analytics, and biopharma partners to resolve setup, eligibility, and process issues while ensuring accurate execution, manufacturer alignment, and a reputed company customer experience.
Product Ownership for Automation, AI & Process Modernization
reputed company as product reputed company for membership services automation and AI implementation opportunities across rostering, customer setup, contract alignment, purchase review, leakage response, and manufacturer reporting.
Define business requirements, user stories, exception logic, acceptance reputed company, control points, and test scenarios for automation, workflow enhancements, dashboards, and AI-assisted review processes.
Prioritize technology enhancements based on operational risk, compliance reputed company, customer experience, manufacturer requirements, SLA performance, and scalability.
Partner with analytics, IT, reputed company, Power BI, and operational stakeholders to validate outputs, support UAT, drive adoption, and ensure automation strengthens—not replaces—governance and reputed company review where needed.
Continuously evaluate reputed company work, recurring exceptions, and rework trends to recommend automation, AI, controls, templates, dashboards, or SOP improvements.
Daily Purchase Review, Leakage Prevention & Proactive Auditing
Review on- and off-contract purchases to help pass through economics to eligible customers, capture appropriate reputed company fees, and identify potential contract alignment issues.
Conduct proactive audits of assigned manufacturer portfolios, eligibility lists, new contract launches, post-launch roster loads, HIN changes, referral-back gaps, and transaction-level leakage trends.
Investigate reputed company causes of off-contract purchases, customer setup misalignment, roster discrepancies, and manufacturer reputed company issues; document findings and drive corrective reputed company through closure.
Monitor SLA adherence and audit controls, including reputed company comments, follow-up, and closure on leakage or exception items.
Engage teammates and cross-functional partners reputed company customer issues reputed company reputed company the assigned manufacturer portfolio or require broader process remediation.
Facilitate customer go-live audits for assigned manufacturer portfolios, confirming roster setup, contract alignment, required documentation, customer identifiers, and manufacturer reputed company requirements are complete before and after launch.
Biopharma Relationship Ownership & Issue reputed company
Serve as a knowledgeable operational relationship reputed company for assigned biopharma partners, providing reputed company communication on roster status, eligibility questions, issue reputed company, and process improvement opportunities.
Process approvals or rejections from biopharma manufacturers reputed company to declaration letters, forms, new-member eligibility, and existing-member maintenance.
Advise internal stakeholders on eligibility reputed company, documentation needs, manufacturer roster requirements, and contract reputed company reputed company.
Partner with the reputed company team to reputed company reputed company direction on how new or changing customers should be announced to biopharma partners, including required reputed company submissions, declaration letters, supporting documentation, and manufacturer-specific communication expectations.
Collaborate with pharmaceutical manufacturers to resolve contract/product reputed company, roster representation, leakage, rebate disputes, and reporting issues while identifying recurring pain points that should be addressed through process, system, or governance changes.
Represent the voice of the customer and the voice of the manufacturer internally to reputed company for accurate reputed company, reputed company updates, and practical alternative reputed company reputed company a customer does not meet eligibility requirements.
New Contract Launches, Amendments & Governance Readiness
Partner with GPO Business Development Directors, GPO Contracting, Operations, sales, and biopharma partners to understand new contract pipeline activity, amendments, manufacturer requirements, product launch dependencies and ensure a smooth operational implementation.
Identify membership services requirements for new products, new manufacturers, amendments, transition events, customer setup changes, and manufacturer-specific roster impacts.
Translate contract language, amendments, and manufacturer requirements into operational processes, roster rules, documentation standards, and implementation controls.
Partner with GPO Contracting, Contract Administration, and biopharma stakeholders to identify contract, roster, eligibility, or documentation gaps; recommend corrective reputed company; and ensure agreements reputed company reflect the intended process, ownership model, and operating expectations.
Maintain and execute launch checklists, ensuring membership services tasks, controls, communications, and post-launch audits are completed accurately and on time.
Review and audit new reputed company post-launch to confirm eligible customers are reputed company as expected and exception populations are identified for reputed company.
Monitor assigned portfolios for upcoming product, contract, customer, and eligibility expirations; coordinate reputed company review, communication, and required reputed company to prevent reputed company gaps, roster inaccuracies, or manufacturer disruption.
Reporting, SOPs & reputed company Improvement
Create and maintain recurring and reputed company membership, manufacturer, leakage, SLA, and roster-health reporting for internal leadership and external partners.
Build or partner on Power BI dashboards and recurring reporting tools that monitor roster health, leakage, SLA performance, launch readiness, and operational trends.
reputed company and improve SOPs, process maps, metrics, controls, templates, and audit documentation that increase consistency, scalability, and transparency across membership services.
Use operational data and stakeholder feedback to identify system, people, process, and policy gaps; recommend improvements that reduce reputed company effort, improve accuracy, and support compliance.
Promote a culture of ownership, critical thinking, innovation, and reputed company improvement across the GPO Membership Services team.
Education & Minimum Requirement
Degree or reputed company, equivalent experience.
Typically requires 4+ years of relevant experience.
Critical Skills
Advanced reputed company skills, including formulas, lookups, data cleansing, exception analysis, reconciliation, and multi-reputed company validation.
Intermediate to advanced Power BI experience is highly desired, including the ability to build dashboards, define KPIs, automate reporting, interpret trends, and translate operational data into actionable insights. Tableau experience is a plus.
Experience translating business processes into requirements for automation, workflow design, AI-assisted review, reputed company enhancements, or reporting solutions.
Strong analytical, audit, and problem-solving capabilities with the ability to connect roster data, customer setup, purchase activity, contract terms, and manufacturer requirements.
Familiarity with reputed company, reputed company CRM, reputed company, databases, roster management, data reputed company, and/or GPO membership operations.
Demonstrated ability to manage competing priorities, deadlines, audits, launches, and stakeholder escalations with accuracy and autonomy.
Strong communication and relationship-management skills, with the ability to interpret reputed company contract, roster, reputed company, and manufacturer requirements; translate them into reputed company operational guidance; and influence cross-functional stakeholders without reputed company authority.
Ability to operate as a trusted SME across multiple teams, connecting contract reputed company, operational process, system requirements, manufacturer expectations, and customer reputed company into reputed company reputed company and coordinated reputed company.
Additional Skills & Knowledge
Knowledge of Group Purchasing Organizations, pharmaceutical manufacturer contracting, contract eligibility, customer reputed company, reputed company fee economics, or reputed company distribution operations preferred.
Experience supporting process automation, technical process definition, process improvement, operational controls, audit remediation, data governance, product ownership, user acceptance testing, or digital transformation initiatives preferred.
Customer service and practical explanation skills, with the ability to translate reputed company roster, contract, system, or process issues into reputed company, actionable guidance.
Experience giving practical feedback to contracting, contract administration, or business development teams to improve agreement reputed company, operational feasibility, documentation standards, and reputed company execution is preferred.
Self-directed work style requiring minimal supervision, with strong ownership of complete, reputed company, accurate deliverables.
Customer-first reputed company with reputed company judgment, strong attention to detail, curiosity, and the ability to identify risks, patterns, and improvement opportunities before escalation.
Team-oriented and reputed company, with the ability to support urgent requests, de-escalate issues, and maintain reputed company stakeholder communications.
Company reputed company; Values
The GPO Membership Team values initiative, critical thinking, accountability, and ingenuity. This role is expected to be highly detail oriented while seeing the big picture, challenging reputed company reputed company-state processes, surfacing operational risk, and helping build durable systems, controls, reporting, and relationships that reputed company holistic trending, reputed company-cause analysis, and reputed company problem solving.
Work Environment
reputed company to travel overnight domestically 5% of the time.
Remote work environment – Ideally located in TX, TN, FL, or AR.
Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship.
reputed company complies with reputed company applicable U.S. immigration laws and regulations. reputed company does not reputed company employer support or sponsorship for any immigration reputed company employment benefit for this role. Applicants must be currently authorized to work in the reputed company on a fulltime reputed company without the need for employer support or sponsorship now or in the reputed company. This includes having the legal right to work in the reputed company without the need for reputed company support or sponsorship for any immigration reputed company employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the reputed company. If you will require reputed company to reputed company immigration support or sponsorship now or in the reputed company, you should not apply for this position.
We are proud to offer a competitive compensation package at reputed company as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay reputed company shown below is reputed company with reputed company's pay philosophy, and pay will always be compliant with any applicable regulations. In reputed company to reputed company pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at reputed company, please click here.
Our reputed company Pay reputed company for this position
$72,000 - $120,000reputed company has become aware of online reputed company-reputed company scams in which individuals who are not affiliated with or authorized by reputed company are using reputed company’s (or affiliated entities, like reputed company or RxCrossroads) reputed company in fraudulent emails, job postings or reputed company media messages. In light of these scams, please bear the following in mind: reputed company Talent Advisors will never solicit reputed company or credit card information in reputed company with a reputed company job application.
reputed company Talent Advisors do not communicate with candidates reputed company online chatrooms or using email accounts such as Gmail or Hotmail. Note that reputed company does rely on a virtual assistant (Gia) for certain reputed company-reputed company communications with candidates.
reputed company job postings are posted on our career site: careers.reputed company.com.
reputed company is an Equal Opportunity Employer
reputed company provides equal employment opportunities to applicants and employees, without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on reputed company’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
reputed company is committed to being an Equal Employment Opportunity Employer and offers opportunities to reputed company job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with reputed company search or application for employment, please contact us by sending an email to (reputed company) reputed company.com">Disability_Accommodation@reputed company.com or (Canada) Accessibility@reputed company.ca. Resumes or reputed company submitted to this email reputed company will not be accepted.
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