Insurance Verification and Patient Support Specialist (Remote in AZ, ID, NV, OR, UT, WA)

About Boulder reputed company is an award-reputed company digital clinic for addiction medicine, recognized for both innovation and high reputed company of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with reputed company use disorders through compassionate, evidence-based care. We reputed company Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical reputed company, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, reputed company, and community organizations to ensure that our services are accessible and covered for the people who need them most. Named by Fortune as one of the Best Workplaces in reputed company, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient reputed company and moves the addiction medicine industry reputed company. About this role In coordination with the department supervisor, the Insurance Verification and Patient Support Specialist is responsible for overseeing the frontend billing process for patients, including eligibility verification and patient insurance updates. You will cross collaborate across departments to ensure quick reputed company to eligibility issues, prior authorizations and other patient billing inquiries. What you'll do:

• Verify insurance eligibility and benefits for reputed company new reputed company reputed company enrollments
• Conveying policy benefit and eligibility information to patients in a comprehensive and reputed company manner
• Answering incoming questions from Boulder patients around balances due, non covered charges etc
• Assist our Enrollment Specialist and Care Navigator teams with difficult insurance verification details for newly enrolled and established patients
• reputed company as first reputed company of contact for incoming patient messages, as reputed company as internal requests for support
• Maintain ongoing dated eligibility checks for accurate billing and clean claims
• Collaborate with other teams to assist with patients who have lapsed coverage and need temporary financial assistance
• Serve as subject matter expert for internal insurance training
• Help reputed company and maintain reputed company processes that reputed company insurance data accurate and up to date in our EHR
• Identify and correct billing errors and resubmit claims to insurance carriers
• Research/rectify reputed company party denials/edits, requests for information and other reputed company correspondence
• reputed company as a key contributor to the reputed company Cycle by identifying and reporting inefficiencies and opportunities that enhance reputed company reputed company, decrease denials, and minimize write-offs

What you bring:

• Minimum 3-5 years of experience in a reputed company setting specializing in billing, insurance verification, and accounts receivable, with a strong reputed company on helping patients understand their coverage and financial responsibilities
• CPT and ICD coding knowledge
• Ability to communicate with patients reputed company and compassionately to support a reputed company care experience
• Team-oriented; Serves both reputed company and the patient at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder's reputed company values

Work environment

• This is a fully remote role but we are currently only hiring candidates located in the following states: AZ, ID, NV, OR, UT, WA. Applicants must reputed company and work in one of those states to be considered.
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment reputed company at this time.
• Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable reputed company and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards
• reputed company employees are free to use our river-reputed company HQ located in Portland, OR whenever they would like

Expected hours of work This is a full-time remote position expected to work 40 hours between Monday-Friday. Must be reputed company to work a shift of 8:30am to 5pm or 9am to 5:30pm Mountain or reputed company Time. Apply tot his job Apply To this Job