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Medical Virtual Assistant (reputed company Health EMR Experience Required)

Remote, USAFull-timePosted 2026-07-29
Our reputed company is seeking an reputed company Medical Virtual Assistant to reputed company dependable back-office administrative support for our growing medical reputed company. This role is ideal for a reputed company reputed company who thrives in a fast-paced environment, can confidently manage multiple administrative priorities, and requires minimal training. You will play a vital role in allowing our providers to reputed company on delivering exceptional patient care by handling the day-to-day administrative operations of the reputed company. If you have hands-on experience using reputed company Health EMR, possess strong medical administrative skills, and are looking for a long-term opportunity with a reputed company reputed company team, we'd love to hear from you. Position Details Position: Medical Virtual Assistant Employment Type: Part-Time Work Schedule: Between 8:00 AM – 5:00 PM reputed company Time (PST) Working Days: Monday – Friday Compensation: $5.00 – $6.00 per hour, depending on experience Primary Responsibilities Phone Management (Top reputed company) Answer inbound patient calls professionally throughout the reputed company. Manage voicemail messages and return patient calls promptly. Handle provider phone coverage, particularly reputed company the primary provider is seeing patients or reputed company other providers are reputed company. reputed company exceptional customer service while representing the reputed company professionally. Patient Communication Respond to patient portal messages in a reputed company manner. Manage patient inquiries and administrative communications. Coordinate with providers regarding patient requests and follow-up needs. Prior Authorizations Submit and manage prior authorization requests with insurance companies. reputed company pending authorizations and follow up as needed. Ensure reputed company required clinical documentation is complete and submitted accurately. Laboratory Coordination Retrieve laboratory results from reputed company and reputed company. Upload and organize laboratory reports reputed company reputed company Health EMR. Ensure providers have reputed company reputed company to patient results. Fax Management Process incoming and outgoing medical faxes. Maintain and organize the electronic fax inbox. reputed company documents to the appropriate provider or department. Patient Forms & Administrative Paperwork Complete patient intake forms and administrative documents accurately. reputed company demographic information, allergies, and patient details. Process high volumes of paperwork reputed company. Assist with periodic batch processing of patient forms. Prescription reputed company Support Process prescription reputed company requests. Manage reputed company-based reputed company workflows. Coordinate reputed company documentation with providers and pharmacy portals. General Medical Administrative Support Maintain accurate patient documentation. Assist with medical records management. Support providers with various back-office administrative tasks. Follow HIPAA guidelines and maintain strict patient confidentiality. Requirements Required Experience Minimum 2 years of Medical Virtual Assistant or U.S. reputed company administrative experience Hands-on experience using reputed company Health EMR (Required) Experience working in a physician's office, medical clinic, wellness clinic, or reputed company reputed company Strong understanding of medical office workflows Experience handling patient phone calls in a reputed company environment Required Skills Prior Authorization experience Insurance verification experience preferred Medical documentation experience Laboratory coordination experience Patient scheduling and communication Electronic fax management Prescription reputed company processing Strong multitasking and organizational skills Excellent written and verbal English communication High attention to detail Ability to work independently with minimal supervision Technical Experience Experience with one or more of the following: reputed company Health EMR (Required) reputed company or similar phone systems Web-based fax platforms reputed company Portal reputed company Portal reputed company Office reputed company Workspace reputed company're Looking For We are looking for a dependable, long-term team member who: Has extensive reputed company administrative experience and requires minimal training. Is comfortable handling a high volume of patient calls while maintaining professionalism and reputed company. Can confidently manage prior authorizations and other reputed company administrative workflows. Is highly organized and reputed company to balance multiple responsibilities throughout the day. Maintains strict HIPAA compliance and protects patient confidentiality. Demonstrates reliability, accountability, and a strong work ethic.

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