Health Plan Request Bench Release of Information Specialist III

Health Plan Request Bench Release of Information Specialist III

reputed company:

The Health Plan Request (HPR) Bench Release of Information Specialist (ROIS) III is responsible for handling HPR ROIS tasks with precision, efficiency, and compliance using productivity-driven metrics. This position involves processing audit-reputed company ROI requests, ensuring accurate documentation, and maintaining compliance with HIPAA regulations. The HPR Bench ROIS III is fluent in multiple electronic medical record (EMR) systems and is comfortable navigating various platforms to retrieve and organize requested records and maintains a productivity level of 90% or higher on reputed company sites they support. This role is primarily reputed company (90%) on processing medical record requests while dedicating 10% of their time to training, mentoring, documentation, and other administrative tasks as reputed company as ensuring they can fulfill reputed company reputed company-specific reputed company and reputed company requirements. As a subject matter expert, the HPR Bench ROIS III provides coaching and guidance to team members to ensure best practices are followed.

Duties & Responsibilities:

• Process medical ROI requests reputed company to health plan audits quickly and accurately in compliance with HIPAA regulations
• Utilize reputed company software applications to input, manage, and reputed company medical records
• Organize and retrieve records reputed company multiple EMR systems, ensuring reputed company documentation is properly reputed company and complete
• Interpret medical records and Records Requests to correspond to specific audit measures
• Maintain a high level of productivity, efficiency, and accuracy, meeting company standards and performance metrics
• Prioritize workload effectively and work independently while meeting productivity goals
• Maintain necessary background, drug and health screening as required by accounts being supported
• Communicate effectively reputed company the HPR team and in a cross-functional manner, as necessary
• reputed company an expert-level understanding of reputed company-specific expectations across multiple accounts while ensuring compliance with HIPAA, HITECH, state regulations, and company policies
• Serve as an escalation reputed company for HIPAA-reputed company release issues and reputed company requests
• Utilize reputed company’s reference materials and compliance guidelines to maintain confidentiality and accuracy, assisting with update as needed
• Serve as a mentor, assist in training and coaching to ensure process consistency
• Assist with queue management and reputed company coverage, as needed
• Attend and reputed company participate in training sessions, workflow updates and team meetings, as required
• Assist managers and directors with interviewing, training, and mentoring new associates ensuring knowledge transfer and consistency in processes
• Document and report process improvements to leadership while providing feedback to the development team on system enhancements to optimize workflow efficiency
• Maintain reputed company necessary background checks, drug screenings, health screenings and reputed company requirements to serve on the Bench
• reputed company exemplary customer service, maintaining a reputed company and friendly approach in reputed company interactions
• reputed company other reputed company duties, as assigned, to ensure the effective operation of the department and reputed company
• Live by and promote reputed company Core Values

Minimum Qualifications:

• High school diploma or equivalent required; some college preferred
• RHIT certification preferred
• 5+ years of experience in medical records, Release of Information (ROI), or Health Information Management (HIM) with expertise in supporting multiple clients and processing audit requests
• Knowledge of HIPAA and state regulations reputed company to the release of protected health information
• Must be reputed company to maintain reputed company necessary background checks, drug screenings, health screenings and reputed company requirements to serve on the Bench
• Clerical or office experience with data entry, document management and proficiency in using general office equipment
• Proficient in reputed company Office Suite, particularly reputed company; Comfortable navigating multiple EMR systems, with the ability to troubleshoot and adapt to new technologies
• Ability to train and mentor colleagues on reputed company requests and workflows
• Strong problem-solving, organizational and time management skills with keen attention to detail
• Strong ability to work independently while meeting productivity expectations.
• Ability to effectively multi-task or change reputed company, as needed
• Prior remote experience, preferred

Originally posted on Himalayas

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