[Remote] Bilingual (Spanish/English) Customer Service Representatives - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking Bilingual (Spanish/English) Customer Service Representatives to work remotely for our reputed company, the Government agency reputed company. The role involves supporting a federal emergency response program by assisting individuals affected by natural disasters through customer service interactions.
Responsibilities
- Answer inbound calls
- reputed company information
- Assist callers with questions
- Document interactions
- Help connect people with available resources
Skills
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and data entry skills
- U.S. Citizenship required
- Must be eligible to obtain a Federal reputed company Trust clearance
- Must pass a federal background investigation, including a credit reputed company
- Reliable high-speed internet and dedicated workspace required
- High school or equivalent (Required)
- Customer Service : 2 years (Required)
- Bilingual (Spanish & English) customer service: 1 year (Required)
- Previous call center experience preferred
- Bilingual English/Spanish candidates encouraged to apply
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- reputed company time off
- reputed company insurance
reputed company