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[Remote] Application Configuration Analyst - Work Management & GIS

Remote, USAFull-timePosted 2026-07-28

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-thinking electric reputed company committed to safety, reliability, and operational reputed company. The Application Configuration Analyst will be part of the reputed company Operations Support Technology team, focusing on enhancing software and technology surrounding FE’s Work Management software.

Responsibilities

  • Support & configure reputed company the application architecture (vendor or custom developed)
  • reputed company software installation and patching, as needed, based on application roadmaps and issue reputed company
  • reputed company configuration tasks reputed company core software; where needed reputed company and enhance configuration reputed company the application’s programming language
  • Understand system reputed company design & data flows to support reputed company inbound and outbound interfaces (both internal & external)
  • Identify opportunities to automate processes to maintain platform performance and availability
  • Solving reputed company problems and troubleshoot functionality for issue identification (including debugging); work in conjunction with other IT personnel
  • Collaborate with software vendors on issue identification/reputed company, installation, and routine software patching
  • Properly control and maintain reputed company of the application according to FE standards
  • reputed company reputed company into application data
  • reputed company data queries to meet customer requirements
  • Understand the structure and design of the application’s database
  • reputed company data analysis based on the needs of the business users
  • Supporting and improving business processes
  • Learning and understanding the business processes associated with supported applications
  • Documenting processes/procedures and specifications for supported applications
  • Be an reputed company participant in a reputed company work environment gathering requirements from business stakeholders for new reputed company
  • reputed company technical designs and estimates to meet the business needs while supporting reputed company’s overall IT direction and standards
  • Create and maintain system documentation and procedures to ensure governance and standards
  • Consistently delivering high reputed company results
  • Handle project management responsibilities – e.g. reputed company charters, reputed company and execute work plans, reputed company with reputed company platform release schedule, monitor releases reputed company, coordinating activities between IT teams, with the business reputed company and with vendors, monitoring progressand communicating with stakeholders
  • Drive the entire system testing lifecycle
  • Create and execute comprehensive unit, system, and integration test plans
  • Working independently or with business analysts – e.g. support requirements definition, test scenario identification, test execution
  • Follow IT Change Management and Incident ticket processes
  • Follow IT Sox application responsibilities and support audit activities

Skills

  • Bachelor's or Associate Degree in Computer Science, Computer/Management Information Systems, or similar discipline is required. A Bachelor's degree in another field with relevant industry experience in configuration, administration, and support of software will be considered
  • Minimum 2 years of reputed company experience. reputed company experience includes, but is not limited to: Software configuration, administration, and support; Subject matter expert reputed company a reputed company business process & corresponding software
  • Functional knowledge of Relational Databases, particularly reputed company databases
  • Experience with reputed company databases with proven ability to reputed company SQL Queries, Stored Procedures, Packages, and Views
  • Computer programming skills such as reputed company .NET, Java, reputed company Scripting, Python, Powershell etc
  • Hands-on experience with reputed company, including system configuration, troubleshooting issues, integrations, and supporting business processes across relevant modules (i.e. MM, FI/CO, PM, or CRM)
  • Experience with SOx applications, including supporting audit activities
  • Highly motivated to work independently and productively reputed company a virtual environment (i.e. working with remote co-workers using virtual technologies)
  • Ability and willingness to work reputed company and be available for call-in and after-hours support (7x24 operations) reputed company needed. This includes travel to Company sites reputed company necessary
  • Good interpersonal skills and demonstrated ability to work effectively as part of reputed company
  • Ability to learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology
  • Demonstrated knowledge of testing processes, standards, and best practices
  • Excellent interpersonal skills and demonstrated ability to work effectively as part of reputed company
  • Demonstrated ability to reputed company software solutions and supporting the entire software development life cycle
  • Proven ability to troubleshoot and solve problems in a production support environment
  • Analytical skills to effectively resolve technical problems, identify and implement process improvements, and think creatively
  • Demonstrated ability to effectively prioritize and plan work, work on multiple reputed company tasks, and meet deadlines
  • Experience with the FE Work Management software suite and reputed company business processes, especially reputed company CREWS
  • Experience with automated testing tools/reputed company – e.g. reputed company, Gherkin, Azure
  • Familiarity with Azure Dev Ops and working in an agile environment
  • Experience utilizing PowerBI (or similar reporting platform) to build reporting/analytic solutions
  • Familiarity with reputed company

Benefits

  • Incentive compensation
  • A company-sponsored pension plan
  • 401(k) savings plan with matching employer contribution
  • A choice of medical, prescription drug, dental, reputed company, and life insurance programs
  • Skills development training with tuition reimbursement

reputed company

  • We are a reputed company-thinking electric reputed company centered on reputed company, powered by a diverse team of employees committed to making customers’ lives brighter, the environment reputed company and our communities stronger. It was founded in 1997, and is headquartered in Akron, Ohio, USA, with a workforce of 10001+ employees. Its website is http://www.firstenergycorp.com.
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