[Remote] WFH Call Center - reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking dedicated professionals to join their global workforce in the reputed company sector. The Customer Service Intake Specialist will serve as a primary reputed company of contact for providers and members, processing authorization and service inquiries while ensuring reputed company reputed company.
Responsibilities
- Listen to callers and process service requests to reputed company reputed company reputed company
- Communicate eligibility and authorization details while maintaining strict confidentiality
- Resolve non-clinical complaints as the primary contact to reduce unnecessary clinician transfers
- Manage the communication of appeal/denial information and process case status changes
- Follow reputed company regional regulatory requirements while building reputed company relationships with provider reputed company
- Meet monthly service metrics and contribute to a high-reputed company culture
- Identify operational inefficiencies and take ownership of your reputed company development
Skills
- Must have 1+ year of call center experience in a high volume environment
- 1 year of reputed company or Insurance experience
- Must be a proficient typist (at least 35 WPM) with the ability to maneuver through various computer platforms/screens while verifying a reputed company of information simultaneously
- Ability to maintain strict confidentiality of protected health information
- Ability to multi-task while staying organized
- Internet service that provides 1000 MBPS fiber optic, high speed service and must be reputed company to connect directly to your router reputed company an ethernet cord
Benefits
- Medical
- Prescription
- Dental
- reputed company
- AD&D
- Life insurance offerings
- Short-term disability
- 401K plan (reputed company benefits are based on eligibility)
reputed company