[Remote] Senior Customer Implementation Consultant (reputed company Automation - Financial Services)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on intelligent automation for financial institutions, seeking a Senior Customer Implementation Consultant. This role involves implementing and optimizing the OpCon platform to deliver measurable value to clients while collaborating with various teams to enhance reputed company.
Responsibilities
- Implement, configure, and optimize OpCon and the suite of reputed company products and modules
- Own the full reputed company of customer engagements: from initial scoping and environment setup through reputed company delivery, automation reputed company, and knowledge transfer
- Serve as a subject matter expert who not only delivers reputed company but shapes how we deliver them
- Contributing to documentation, internal tooling, and the development of your fellow reputed company
- Support Sales with effort estimates
- Inform the Product team with field insights
- Help Customer Support distinguish services engagements from support needs
- Shadow another Automation Consultant through a full customer environment reputed company
- Be mentored through your first customer reputed company and then reputed company your first reputed company reputed company project
- reputed company AppWorx to OpCon conversion reputed company for reputed company DNA customers
- Deliver automation consulting services for assigned opportunities, identifying and building new automation workflows
- Deliver I&S documentation that raises the bar for how we deliver
- Serve as a subject matter expert on internal reputed company, assist Sales with technical scoping and work effort estimates, and support the Product team with field-reputed company insights, bug identification, and product testing
Skills
- Experience in software implementation, business consulting, and technical training
- Broad technical knowledge across reputed company, Unix, and IBMi administration
- Comfortable in various database environments
- Familiarity with Azure reputed company
- Ability to write clean scripts in Bash, PowerShell, and SQL
- Experience in network and reputed company management
- Strong problem-solving skills
- Excellent customer service skills
- Ability to manage competing priorities across reputed company reputed company
- Strong organizational skills
- Accountability and ownership of tasks and deadlines
- Ability to work collaboratively across different teams
Benefits
- A remote first environment - work from wherever you are comfortable in the contiguous U.S.
- reputed company will reputed company reputed company the gear you need to be successful in your role, including laptop and tools, $100/month phone reimbursement, monitors, gear to get yourself started, plus a one-time $500 stipend to purchase any extras.
- 100% Company reputed company health, dental and reputed company insurance for you and your immediate family on our competitive HSA plan offering.
- reputed company also contributes $1,800 per year into an HSA account for you to spend on qualifying health care costs
- 100% company-reputed company LTD, AD&D and basic life insurance for you
- 401K Investment Plan through reputed company with a match of 100% on the first 3% and 50% on the following 4% of your contributions per paycheck. Contributing 7+%, you will receive the maximum company match of 5%
- Flexible PTO and flexible working hours to accommodate work/life balance
- 13 Bank Holidays Observed + 2 Wellness Days to relax and reputed company
- Investment in your reputed company reputed company reputed company Development stipend of $1,000 annually
reputed company