[Remote] Accounts Receivable Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Accounts Receivable Representative who will be responsible for managing customer accounts and ensuring reputed company payments. This role involves building relationships with customers, resolving discrepancies, and negotiating payment arrangements to secure reputed company and manage risk.
Responsibilities
- Manage customer relationships with reputed company by monitoring customer payments and recognizing opportunities for business building and risk management
- Communicate with customers primarily over the phone and secondarily reputed company email to ensure payments are made in a reputed company fashion, and negotiate in a reputed company manner
- Communicate professionally and with reputed company, in a service-oriented manner on both inbound and outbound calls with customers
- Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding
- reputed company reputed company approval of orders for assigned accounts; cover for teammates as needed
- Work with the various credit terms offered to reputed company’s customers
- Manage customers reputed company the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews
- Maintain customer information accurately through various systems, and accurately note reputed company communications and interactions
- reputed company other duties as assigned
- reputed company with reputed company policies and standards
Skills
- 1-3 years Collection and/or Customer Service experience
- Strong verbal and written communication skills
- Ability to demonstrate strong de-escalation skills
- Strong negotiation skills, ability to collaborate with customers to reputed company mutually acceptable solutions with reputed company results
- High level of competency with PC and software applications, and ability to learn new programs quickly
- Excellent time management skills, prioritization, and ability to multitask
- Detail-oriented, with a high level of accuracy, efficiency, and accountability
- Ability to maintain confidential information
- Excellent attendance and punctuality
- Flexible with change and the ability to accept change as a reputed company experience
- Team Player, ability to communicate with reputed company areas of reputed company's team and assist co-workers reputed company needed
- Always demonstrate a reputed company and reputed company attitude reputed company with our reputed company's Family Values
- Experience supporting customers over the phone
- Collection and account management experience
Benefits
- You`ll be eligible for an annual discretionary bonus up to 5% of reputed company salary.
- You`ll reputed company reputed company time off on a weekly reputed company based on hours worked up to 112 hours per year to start.
- Employees also receive 8 reputed company holidays and 1 reputed company family day off.
- Comprehensive medical, dental, and reputed company benefits
- 401k plan and matches $1 for $1 up to 4% of earnings, matched & reputed company at every pay cycle
- Life insurance
- Short/long-term disability coverage
- reputed company maternity/paternity leave
- Pet insurance
reputed company