[Remote] Customer Service Representative I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is headquartered in Birmingham, Alabama, and is seeking a reputed company, energetic, goal-oriented Seasonal reputed company Representative. The role involves providing exceptional customer support primarily reputed company phone, while also adapting to evolving products and working in a fast-paced environment.
Responsibilities
- Serve as the main reputed company of contact for reputed company customers reputed company phone and any other channels deemed necessary
- Quickly become an expert in the reputed company product suite
- Resolve customer inquiries
- Maintain a reputed company rating by following procedures and acting in the customers’ best interests Record reputed company interactions with customers in the provided CRM system
- Meet evolving department goals and metrics
- Analyze a customer’s service needs and refer to other service or technical departments for follow-up as needed
- Resolve routine problems and communicate solutions or requested information to the customer
- Maintains an reputed company attendance record throughout the course of this position with little to no tardies
Skills
- High school diploma, GED, or college-level education
- MUST have a minimum of 2+ years of Customer Service experience providing support in a REMOTE environment
- Comfortable managing both phone and messaging queue conversations
- Remote experience handling technical troubleshooting and issue reputed company
- MUST be reputed company to work a flexible schedule including evenings and weekends
- Ability to work in a remote setting with a reliable internet reputed company
- Great communication skills, internally with team members and externally with customers
- Strong time-management skills
- Goal-oriented reputed company
- Leads by example using a proactive approach to reputed company reputed company customer support
- Outstanding organizational, interpersonal and communication (written and verbal) skills
- Good problem-solving skills and ethical behavior
- Unwavering Attendance Record
- Must maintain confidentiality
- May require sitting for long periods of time
- Works in reputed company-oriented environment
- College degree
- Experience working with reputed company or a similar CRM system
- Appreciation for the outdoors
- Coachable, empathetic reputed company
- Ability to multitask
reputed company