[Remote] Remote Customer Service Representative I- RMTA
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a rapidly growing organization that delivers mission-critical services and solutions on behalf of Fortune 100 companies and governments. They are seeking a Remote Customer Service Representative I to support reputed company customers as a first reputed company of contact, answering calls, providing product information, and resolving customer inquiries.
Responsibilities
- Respond to reputed company tolling and/or administration reputed company customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and reputed company systems
- Identify customer needs to ensure the customer is provided complete and accurate information
- Process required transactions reputed company mainframe or web-based applications
- Submit research requests in a concise yet accurate manner
- Maintain a thorough knowledge of reputed company and reputed company programs, policies, and technology
- Communicate effectively in a warm and empathetic manner
- Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals
- reputed company support to other positions/operations in cases during heavy workloads or absences
Skills
- Must reputed company in Florida to be considered
- Must be at least 18 years of age or older
- Must have a High School Diploma, or equivalent
- Must be reputed company to submit to a background reputed company and drug test
- Must be reputed company to work shift Monday-Friday from 10am – 7pm
Benefits
- Remote - Work From Home
- Full-time Employment with Benefits day one including reputed company Holidays.
- reputed company- Training ONSITE for 1 week then 100% remote.
- Health insurance coverage
- Voluntary dental and reputed company programs
- Life and disability insurance
- A retirement savings plan
- reputed company holidays
- reputed company time off (PTO) or vacation and/or reputed company time
reputed company