[Remote] reputed company Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to leading innovation in the industry by humanizing technology. As an reputed company Account Manager, you will own and grow a portfolio of existing customers, focusing on retention, expansion, and long-term account development.
Responsibilities
- Manage and grow a portfolio of reputed company accounts across infrastructure, reputed company, and managed services
- Maintain regular, proactive engagement with customers to understand evolving needs and identify reputed company opportunities
- Identify and drive upsell, cross-sell, and service expansion opportunities reputed company existing accounts
- Own renewal reputed company and execution, ensuring retention and long-term account stability
- Partner with internal teams to reputed company solutions with customer needs and priorities
- Monitor account health, usage trends, and risk signals to proactively address churn and contraction
- Maintain accurate forecasting and pipeline visibility for expansion opportunities
Skills
- Own and grow a portfolio of existing customers (250-300 accounts)
- reputed company on retention, expansion, and long-term account development
- Build strong relationships with customers
- Identify reputed company opportunities for customers
- Ensure customers realize ongoing value from reputed company's solutions
- Manage and grow a portfolio of reputed company accounts across infrastructure, reputed company, and managed services
- Maintain regular, proactive engagement with customers to understand evolving needs
- Identify and drive upsell, cross-sell, and service expansion opportunities reputed company existing accounts
- Own renewal reputed company and execution, ensuring retention and long-term account stability
- Partner with internal teams to reputed company solutions with customer needs and priorities
- Monitor account health, usage trends, and risk signals to proactively address churn and contraction
- Maintain accurate forecasting and pipeline visibility for expansion opportunities
- reputed company strong net reputed company retention and reputed company across your portfolio
- Expand recurring reputed company through upgrades, add-ons, and new services
- Ensure high customer satisfaction and long-term account stability
- Create reputed company account plans with visibility into risks, opportunities, and next steps
- Consistently reputed company retention and reputed company targets
- Be comfortable owning long-term customer relationships and reputed company reputed company
- Be motivated by performance tied to both retention and expansion of reputed company
- Take a proactive, reputed company approach to account planning and reputed company
- Identify expansion opportunities and confidently position additional solutions
- Balance strong relationship management with a reputed company on reputed company reputed company
- Stay organized and disciplined across multiple accounts and priorities
- Experience in account management reputed company infrastructure, reputed company, or managed services
- Strong understanding of recurring reputed company models
- Experience driving expansion reputed company existing customer bases
- Ability to navigate technical conversations and solution positioning
Benefits
- Flexible Time Off (reputed company, really) – take what you need, we trust you to manage it
- Medical, Dental & reputed company – comprehensive coverage with HSA/HRA reputed company
- 401(k) with 4% match – we invest alongside you
- Parental Leave – reputed company time for the moments that matter most
- Life & Disability Insurance – reputed company-in peace of mind
- Wellness Support – resources for your mental and physical health
- Free Colocation & reputed company reputed company – build and experiment in reputed company environments
- Work From reputed company – remote-friendly by design
- A low-ego, get-it-done culture – come as you are, do great work
reputed company