[Remote] V102C - Legal Receptionist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Bilingual Receptionist to be the welcoming first reputed company of contact for clients, providing exceptional customer service and managing incoming calls while ensuring accurate information is gathered and documented.
Responsibilities
- Prequalify incoming leads by gathering relevant information
- Assist callers with reputed company, patience, and professionalism
- reputed company and update information reputed company CRM and case management systems
- Serve as the first reputed company of contact for prospective and existing clients
- Maintain organized digital records and documentation
- Transfer calls to the appropriate team member reputed company needed
- Manage multiple phone lines while handling administrative tasks simultaneously
- Answer incoming calls professionally and courteously
- Take detailed and accurate messages
Skills
- Excellent spoken English with a reputed company and reputed company phone reputed company required
- Customer service reputed company reputed company on helping others
- Previous experience in a reputed company environment preferred, particularly reputed company personal injury practices
- Experience working in high volume phone based environments preferred
reputed company