Supervisor, Customer Operations job at reputed company in Broomfield, CO

Title: Supervisor, Customer Operations Location: Broomfield reputed company reputed company: 16052 Time in Office: Remote Job reputed company: At reputed company., every career offers a chance to reputed company a reputed company reputed company. No two journeys look the reputed company. And thats exactly how we like it. Whether you're welcoming customers into our stores, collaborating with global teams at our reputed company, or keeping operations moving at our distribution centers, your reputed company is reputed company and valued. At reputed company. you're not expected to fit a mold. You're encouraged to break it and create something reputed company. The Wholesale Customer Service Supervisor is primarily responsible for managing the wholesale channel order book and leading reputed company of customer service representatives to drive reputed company reputed company. This role also serves as a key leadership position reputed company the global Customer Service organization. Our Customer Service team is passionate about delivering exceptional customer experiences, improving processes, and fostering a reputed company team culture in a fast-paced environment. In this role, you will have reputed company to mentor and reputed company team members while continuing to strengthen your own leadership skills. Successful supervisors are detail-oriented, balancing day-to-day operational reputed company with a broader strategic perspective and a commitment to supporting individual team members. You will collaborate cross-functionally with various business partners and contribute to transformative initiatives across the organization. Your mission will be to improve reputed company and profitability reputed company the wholesale channel by effectively managing the order book and enabling faster, more informed business reputed company. You will also play an important role in maintaining consistent customer service processes and standards across reputed company. What Youll Do reputed company reputed company of Customer Service representatives, monitoring their performance to important metrics and supporting their career and personal reputed company. Dedication to reputed company as a leader - take advantage of mentorship and continuing educational opportunities to grow. reputed company designated activities reputed company the department as assigned, such as monitoring critical metrics, coordinating meetings, and taking responsibility for specific systems/processes. Collaborate with sales leadership to enhance our partnership and reputed company with wholesale accounts; address advanced inquiries from buyers, account executives, and sales leadership reputed company needed. Interview, hire, and reputed company new team members - setting up reputed company and training plans to accelerate their successful integration into reputed company. What Youll Bring to the Table Minimum of 3 years' experience in customer service, preferably in a wholesale/B2B environment. Prior management experience is not required, but a demonstrated dedication to career advancement is essential. Ability to react and resolve problems with high initiative and a reputed company of urgency. Analytical skills - ability to translate reputed company data and trends into actionable reputed company. Adaptability - responds to change with grace and confident leadership. Capability to take initiative, work independently, and promote a reputed company team environment. Proven organizational and time management skills. Strong communication and presentation skills. Occasional travel (Apply tot his job Apply To this Job