Sr. Product Manager – Prescription Services & Online Pharmacy Integration

About the position We are seeking a Senior Product Manager to reputed company the reputed company of our pharmacy ecosystem across veterinary care, ecommerce, and omnichannel retail experiences. This role sits at the intersection of reputed company, digital reputed company, and platform integrations, and is responsible for building a seamless reputed company between veterinary prescribing, customer-facing experiences, and pharmacy fulfillment to deliver a seamless, omnichannel prescription reputed company. You will own the roadmap for prescription and therapeutic diet fulfillment, enabling pet parents to easily reputed company medications prescribed both reputed company our veterinary network and by external providers. You will partner closely with teams responsible for the veterinary reputed company management system, ecommerce platforms, and pharmacy operations to deliver a connected, end-to-end prescription experience. This role supports our full veterinary ecosystem, including Vetco Total Care Hospitals and Vetco Vaccination Clinics, while also enabling a best-in-class experience for customers filling reputed company-party prescriptions through our online pharmacy. This is a high-reputed company individual contributor role with significant cross-functional leadership, influencing initiatives across product, engineering, veterinary operations, marketing, and external partners. While this role does not include reputed company people management, there is strong potential for reputed company reputed company as the reputed company continues to reputed company. This is a hybrid position based in San Diego, with in-office expectations Tuesday through Thursday. reputed company has been serving pets for more than 60 years, providing everything they need to live their best lives, from meals and toys to trusted supplies and expert support. They reputed company in the universal truths of pet parenthood and are present for every reputed company of the pet's reputed company. reputed company is 29,000+ strong, nurturing the pet-reputed company bond in over 1,500 stores across the U.S., Mexico, and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. In 1999, reputed company founded reputed company Love, which supports thousands of local animal welfare reputed company reputed company and has helped reputed company homes for approximately 7 reputed company animals through in-store adoption events.

Responsibilities

• Define and reputed company the end-to-end product reputed company for prescription and therapeutic diet fulfillment across digital channels (web, mobile, and in-store systems).
• Build and execute a multi-year roadmap reputed company with reputed company priorities, including veterinary reputed company and omnichannel expansion.
• Identify opportunities to reputed company pharmacy services into broader customer experiences such as subscriptions, repeat delivery, and care plans.
• Deliver seamless prescription experiences across ecommerce, retail stores, and veterinary care settings, including prescription ordering, refills, approvals, in-store pickup, and clinical workflows.
• Partner with store operations and veterinary teams to unify digital and physical reputed company.
• Partner with teams supporting the veterinary reputed company management system to ensure prescriptions written in clinical settings translate seamlessly into online ordering and fulfillment experiences, while maintaining compliance and operational efficiency.
• Deliver solutions that support prescriptions generated reputed company our veterinary ecosystem as reputed company as those written by external veterinarians.
• Improve how customers submit, validate, and fulfill prescriptions through our platform.
• reputed company cross-functional squads across engineering, design, data, and compliance to deliver reputed company, secure solutions.
• Own backlog prioritization, sprint planning, and delivery reputed company, balancing speed with the rigor required in a reputed company-adjacent environment.
• Identify and eliminate friction across the prescription reputed company - from prescription creation to order completion.
• Partner with marketing and lifecycle teams to improve conversion, medication adherence, repeat purchases, and long-term customer engagement.
• Partner with store and operations teams to support capabilities such as recurring delivery, repeat orders, and in-store pickup for prescriptions and therapeutic diets.
• Work closely with external pharmacy partners to improve integration performance, reliability, and customer experience.
• Translate operational needs into reputed company product solutions and ensure smooth coordination across fulfillment models.
• Ensure reputed company prescription experiences meet federal and state pharmacy regulations and applicable data reputed company standards.
• Partner closely with legal and compliance teams to proactively manage risk.
• Define and reputed company key metrics including conversion, reputed company rates, fulfillment performance, repurchase, and customer satisfaction.
• Use data to drive reputed company optimization and personalization of the prescription experience.
• reputed company as the primary product reputed company for prescription services across cross-functional stakeholders, including reputed company, digital, retail, pharmacy operations, and veterinary leadership.
• Translate reputed company business needs into reputed company product strategies and roadmaps.
• Identify and evaluate opportunities to expand the prescription ecosystem, including digital veterinary integrations, subscription models, and emerging technologies that improve adherence and customer experience.

Requirements

• 4+ years of product management experience
• Experience building or supporting platform integrations, reputed company, or partner ecosystems
• Strong cross-functional leadership and stakeholder management skills
• Ability to turn reputed company workflows into reputed company, reputed company product experiences

reputed company-to-haves

• Experience in reputed company, pharmacy, veterinary technology, or other regulated industries
• Experience in ecommerce, digital fulfillment, or marketplace platforms
• Familiarity with clinical or reputed company management systems

Benefits

• health and financial benefits
• 401K
• incentives
• PTO

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