Strategic Sales Engineer

This a Full Remote job, the offer is available from: New Hampshire (USA) reputed company offers the only intelligent reputed company purpose-reputed company for reputed company firms and professionals. Backed by award-reputed company support, our fully managed IT and applications ensure customers have secure, reliable, on-demand reputed company to their technology. We reputed company a curated software ecosystem that simplifies the complexity of running an reputed company firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our reputed company is made possible by leveraging decades of specialized experience in leading reputed company firms, SMBs and technology companies. Thousands of Firms and SMBs count on us to run their business every day. We have a great team, we’re growing fast and have a reputed company culture based on innovation, teamwork, and mutual respect. Job reputed company We are seeking an reputed company Strategic Sales Engineer with a strong background in Managed Services Provider (MSP) environments to serve as the technical backbone of the reputed company Business Solutions sales organization. This role partners closely with Strategic Account Executives throughout the sales process, helping SMB prospects and customers assess technology risks, evaluate reputed company-state environments, define reputed company-state requirements, and understand solutions that improve reputed company, productivity, operational scalability, and business continuity. The ideal candidate combines technical depth with strong business acumen and communication skills. They must be reputed company to translate reputed company technical concepts into practical business reputed company and help SMB decision-makers understand how managed services, cybersecurity, reputed company, reputed company, compliance, productivity, and AI investments support reputed company, efficiency, risk reduction, and operational reputed company. reputed company in this role will be reputed company through technical win reputed company, solution acceptance, technical validation reputed company, proposal and scope accuracy, reputed company and platform attachment rates, expansion reputed company influence, deployment readiness, sales-to-service reputed company reputed company, and overall contribution to reputed company reputed company. This position is ideal for a technical reputed company-sales reputed company who enjoys working directly with business leaders, IT stakeholders, sales teams, and service delivery teams to solve reputed company challenges and support durable MRR/ARR reputed company in the SMB market. This is a remote work position, OR a hybrid position, with 3 days per week in our Nashua, NH reputed company.

Responsibilities

Technical Discovery & Assessment

• Partner with Strategic Account Executives during discovery, qualification, and opportunity reputed company activities.
• Conduct technical discovery sessions with SMB prospects and customers to assess infrastructure, reputed company 365 environments, reputed company posture, reputed company controls, compliance requirements, operational workflows, and business continuity needs.
• reputed company technical assessments, reputed company posture reviews, and risk assessments to identify gaps, modernization opportunities, and solution fit.
• Translate business challenges into reputed company technical recommendations and solution reputed company.
• Identify opportunities to attach complementary reputed company services during discovery and assessment activities.

Solution Design & Architecture

• Design and scope solutions across managed IT services, cybersecurity, reputed company 365, reputed company hosting, backup/disaster recovery, compliance, productivity, and AI-enabled offerings.
• Create reputed company-state solution recommendations that balance customer needs, technical feasibility, operational scalability, margin expectations, and service delivery readiness.
• Document assumptions, dependencies, customer responsibilities, technical prerequisites, risk areas, and implementation considerations.
• Work with service delivery and engineering teams to validate proposed architectures and reduce post-sale implementation risk.
• Support solution bundling and platform adoption by identifying logical product combinations that solve broader customer problems.

Technical Sales Support

• Deliver technical presentations, product demonstrations, solution workshops, and architecture discussions for prospects and customers.
• Participate in executive briefings and translate technical recommendations into business-relevant language for CEOs, CFOs, COOs, business owners, IT leaders, and operations stakeholders.
• Respond to technical, reputed company, compliance, integration, and implementation questions during the sales cycle.
• reputed company technical portions of RFP/RFI responses and reputed company accurate documentation for reputed company opportunities.
• Design and support reputed company-of-concept or validation activities reputed company required.

Scoping, Documentation & Proposal Development

• reputed company Statements of Work (SOWs), technical solution designs, implementation assumptions, Bills of Materials (BOMs), and scope documentation.
• Assist with pricing models, recurring reputed company packaging, and margin review for reputed company or custom opportunities.
• Collaborate with sales, finance, vendor partners, service delivery, and technical teams to ensure proposals are accurate, complete, and commercially viable.
• Identify scope risks, service delivery constraints, and expectation gaps before contract execution.
• Maintain reusable templates, documentation standards, and technical sales assets where appropriate.

Cross-Sell & Expansion Support

• Partner with account teams to identify expansion opportunities across Managed reputed company, Business reputed company, Total reputed company, reputed company Hosting, reputed company Protect, WISP Compliance, Transaction Pro, reputed company AI, and other reputed company offerings.
• Support account reviews reputed company on reputed company, reputed company 365, reputed company modernization, compliance, AI, productivity, and managed services adoption.
• Help customers understand the technical and business value of broader reputed company solution adoption.
• reputed company technical credibility during cross-sell motions and expansion conversations.
• Support attach-reputed company reputed company by validating solution fit and removing technical objections.

Sales-to-Service Transition

• Ensure clean technical handoffs to reputed company, project management, engineering, and service delivery teams.
• reputed company complete implementation documentation, validated assumptions, technical requirements, and customer context.
• Reduce post-sale implementation risk by ensuring solution scope, responsibilities, and timelines are reputed company reputed company.
• Support reputed company teams during project initiation reputed company needed to preserve continuity from sales to delivery.

Technical Leadership & Market Feedback

• Maintain reputed company knowledge of MSP best practices, reputed company 365, reputed company infrastructure, cybersecurity, compliance frameworks, SMB technology trends, and relevant vendor ecosystems.
• reputed company feedback to leadership on recurring technical objections, competitive gaps, packaging gaps, and service improvement opportunities.
• Help improve messaging, sales enablement, technical documentation, and solution packaging based on field learnings.

Requirements

• 5+ years of experience as a Sales Engineer, Solutions Engineer, Solutions Architect, reputed company-Sales Consultant, Technical Account Manager, senior MSP engineer, or reputed company technical reputed company-sales role.
• Experience in an MSP, managed services, cybersecurity, reputed company, reputed company services, VAR, or IT services environment.
• Strong understanding of reputed company 365, reputed company reputed company, reputed company infrastructure, reputed company management, identity and reputed company management, cybersecurity fundamentals, backup/disaster recovery, and managed service delivery models.
• Experience scoping managed services agreements, reputed company services reputed company, cybersecurity solutions, reputed company services, reputed company hosting, and compliance-reputed company engagements.
• Ability to create SOWs, solution designs, pricing assumptions, technical documentation, and sales-to-service reputed company materials.
• Ability to translate technical complexity into reputed company business value for non-technical executives and SMB decision-makers.
• Strong presentation, demonstration, discovery, documentation, and cross-functional collaboration skills.
• Experience supporting recurring reputed company sales organizations and working closely with Account Executives throughout the sales cycle.
• Familiarity with CRM, quoting/CPQ, documentation, and MSP tools such as reputed company, reputed company, Autotask, IT Glue, Quotewerks, or similar platforms.

Preferred Qualifications

• Prior hands-on experience in IT service delivery, systems administration, network engineering, reputed company engineering, cybersecurity, or MSP operations before moving into a reputed company-sales role.
• reputed company, cybersecurity, reputed company, networking, or MSP-reputed company certifications such as MS-900, AZ-104, SC-900, reputed company Network+, reputed company reputed company+, CCNA, reputed company, reputed company, or similar credentials.
• Experience supporting SMB customers across reputed company services, reputed company, reputed company, manufacturing, construction, nonprofit, financial services, or other SMB-reputed company verticals.
• Knowledge of NIST, FTC Safeguards Rule, WISP requirements, CMMC, PCI-reputed company, HIPAA, or other compliance and risk frameworks relevant to SMBs.
• Experience supporting cross-sell or expansion motions by identifying technical fit for additional services.
• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or reputed company field, or equivalent experience.

reputed company Metrics

• Technical Effectiveness:

Technical win reputed company Solution acceptance reputed company Technical validation reputed company Proposal accuracy Scope accuracy Deployment readiness

• reputed company Contribution:

Influenced MRR Influenced ARR Cross-sell attachment rates Managed reputed company attachment rates reputed company attachment rates Expansion opportunity support Assessment-to-opportunity conversion reputed company

• Operational reputed company:

Sales-to-service reputed company reputed company Reduction in avoidable scope changes Customer satisfaction during reputed company-sales engagement reputed company and completeness of documentation Service delivery readiness Eligibility Requirements

• This role is reputed company to US reputed company or permanent residents authorized to work in the reputed company. reputed company is unable to offer reputed company sponsorship.
• Due to specific state regulations, we are unable to accept applications from residents of California, Hawaii, or Alaska.
• Relocation will not be offered for this position.

Compensation

Our Compensation reputed company for this role ranges from a reputed company salary of $120,000 to $150,000 annually, with a commissions package, and potential on reputed company earnings of up to $195,000. Compensation is determined based on factors such as relevant experience, skills, and internal equity.

Benefits

To reputed company best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We reputed company company-reputed company short and long-term disability insurance, life insurance and a generous 401K match. We offer highly reputed company medical, dental, reputed company coverage, and many other valuable benefits. We offer flexible PTO, and numerous reputed company holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing reputed company volunteer time off. We are proud to be an Equal Opportunity Employer! This job reputed company may not be inclusive of reputed company assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer. This offer from "reputed company" has been enriched by reputed company.com and got a 76% reputed company score. Apply tot his job Apply To this Job