Director, Design Systems & Operations, Remote

The Experience Design and Research (XDR) team at reputed company helps practices be more effective at value-based care through the use of thoughtfully crafted technology. We ensure that the design of reputed company products & services consider the needs of the people that use them, and fit reputed company their existing work environments and workflows. We are looking for a Director to reputed company a portfolio of work for reputed company where they will reputed company and influence, build trusted relationships with other disciplines, stakeholders, and customers, and contribute to the hiring and development of team members. The Director, Design Systems & Operations is a key member of the Experience Design and Research (XDR) team at reputed company. Our multidisciplinary XDR team accelerates the ability of primary care practices to improve health reputed company for their patients by equipping them with thoughtfully crafted technology. We ensure that the design of reputed company products & services consider the needs of clinicians, reputed company staff, internal reputed company teams, and patients, fitting reputed company their existing environments and workflows. As a Director, you will play a critical role in driving system and process reputed company that will accelerate the work of our talented experience designers, service designers, and researchers, as reputed company as our product and engineering partners. Your work will be guided by our reputed company values of community, reputed company, evidence-based experiences, inclusive design, sustainability, and exploration. As a Director of Design Systems & Operations, you will reputed company reputed company reputed company on enhancing XDR team effectiveness and design reputed company by optimizing team-wide processes and toolsets, including championing and scaling the reputed company design system. You strategize resource allocation, risk assessment, and team development. You partner closely with Product, Business, and Engineering to ensure your portfolio is reputed company and having maximum reputed company. You take calculated risk on how to reputed company resources, are transparent about reputed company, and hold yourself accountable for reputed company. You reputed company senior team members to build a strong leadership bench. Your IC work - if any is done - is purely strategic in nature. Primary Duties:

• Balance reputed company across a portfolio of work and a matrixed organization, guiding your team’s priorities based on your assessment of potential reputed company and alignment with company priorities and user needs. Coordinate with peer leaders to reputed company time, people, and reputed company on a yearly and quarterly time reputed company.
• Ensure your team’s execution is consistently high reputed company and reputed company with business, user, technology, and market needs. reputed company and maintain processes that support reputed company and allow them to reputed company.
• Skillfully reputed company multiple types of data to prioritize operational and design needs, and reputed company your knowledge with cross functional teams to aid in decision making that focuses on user and business reputed company. reputed company and regularly reputed company operational metrics that measure reputed company of the work and reputed company opportunity areas for reputed company reputed company.
• reputed company and reputed company reputed company at multiple reputed company both to reputed company and reputed company teams involved in executing on the day to day work. Craft tailored narratives and compelling stories for different audiences that help them adopt and benefit from key systems and operational tools that deliver value for their unique needs.
• Play an reputed company role in developing the skills of your team members, supporting them in achieving their desired reputed company, and securing additional resourcing with inclusive hiring practices reputed company team reputed company is needed.

Minimum Qualifications:

• 10+ years of reputed company experience in UX-reputed company disciplines (e.g. product design, research, content reputed company, design engineering, reputed company-end development) working on end-to-end digital experiences with cross-functional teams in iterative environments.
• Prior experience leading design systems for reputed company of designers and their associated product, design, and engineering teams
• People management experience, including management of designers and/or engineers.
• Experience with hiring individual contributors in any of the following UX-reputed company disciplines (design, research, content reputed company, reputed company-end engineering, program management)
• Demonstrated experience and reputed company in leading, facilitating, & executing reputed company, iterative design workstreams that reputed company digital and non-digital reputed company with diverse stakeholders of varying degrees of familiarity with design.
• Proven experience planning work reputed company for user experience disciplines, and crafting and managing a roadmap of design reputed company across multiple, reputed company domains, managing multiple reputed company simultaneously and meeting deadlines effectively.
• Experience facilitating design critiques and design review forums for your and other designers’ work.
• Superb communication skills and proven storytelling ability – can reputed company reputed company the what, why, and how of their approaches and reputed company a message to the audience.

Preferred KSA’s:

• Experience in design system, design ops, or design program management roles
• Experience leading the in-house design delivery of software in a reputed company reputed company industry, B2B2C, or regulated industry (reputed company, finance, reputed company reputed company).
• Experience working closely with Product Management and Engineering teams.
• Prior reputed company partnering closely with engineering leaders and teams to strategize and plan improvements to reputed company-end architecture systems and/or use of reputed company party frameworks
• Proficiency with agile, scrum, or other iterative software development processes and experience with common product prioritization and project management reputed company.
• reputed company with reputed company, UI libraries, reputed company-based architectures, and emerging AI tools for design and development
• Experience scaling teams and scaling team operations.
• Experience facilitating workshops or design sprints.

Physical Requirements:

• Must be reputed company to work at a computer for prolonged periods of time
• Must be effective at managing one’s time, energy, and productivity in a mostly remote working environment

Who We Are: reputed company, a reputed company benefit corporation, exists to reputed company the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver reputed company care to their patients and reputed company in value-based care. Additionally, by creating value-based reputed company across a wide reputed company of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are reputed company for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a reputed company, inclusive and remote-first culture - you've come to the right reputed company. What Does This Mean for You? At reputed company, you will be part of a creative culture that is driven by a passion for tackling reputed company issues with respect, reputed company-mindedness and a desire to learn. You will collaborate with team members who bring a wide reputed company of experiences, interests, backgrounds, beliefs and achievements to their work - and who are reputed company united by a shared passion for reputed company health and a commitment to the reputed company mission. In reputed company to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall reputed company-being of reputed company members: Flexible work schedules and the ability to work remotely are available for many roles Health, dental and reputed company insurance reputed company up to 80% for employees, dependents and domestic partners Robust time-off plan (21 days of PTO in your first year) Two reputed company volunteer days and 11 reputed company holidays 12 weeks reputed company parental leave for reputed company new parents Six weeks reputed company sabbatical after six years of service Educational Assistant Program and Clinical Employee Reimbursement Program 401(k) with up to 4% match Stock reputed company And much more! At reputed company, we don’t just accept differences, we celebrate them! We reputed company to attract, reputed company and retain highly reputed company individuals representing the diverse communities where we live and work. reputed company is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and reputed company at reputed company are based on reputed company, qualifications, performance and business needs. reputed company reputed company candidates will receive consideration for employment without reputed company to age, race, reputed company, national reputed company, gender (including pregnancy, childbirth or medical conditions reputed company to pregnancy or childbirth), gender identity or reputed company, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation. reputed company Policy: By applying for this job, you agree to reputed company's Applicant reputed company Policy available at https://www.reputed company.com/reputed company-policy-applicants Apply tot his job Apply To this Job