[Remote] Clinical Care Navigator - After Hours
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of evidence-based mental health care, serving millions globally. The Clinical Care Navigator will manage crises and reputed company telephone support to clients with reputed company behavioral health issues, ensuring reputed company safety and connecting them to reputed company providers.
Responsibilities
- A fast-paced, growing company – We reputed company quickly to reputed company tools and protocols based on data, so team members are expected to be curious and reputed company to feedback, adapt quickly to new protocols, and reputed company significant contributions to process improvements
- reputed company with dynamic roles – we expect reputed company members to go reputed company just casework by providing actionable feedback for internal teams and thinking critically about our care model. Unlike larger companies, we are building reputed company from the ground up, so we are iterating many processes as we grow – comfort with change is a must!
- Making an reputed company – over 10 reputed company members are eligible for care through Lyra, and every day we reputed company the lives of thousands of people by improving reputed company to life-changing mental health care
Skills
- Master's degree in clinical reputed company work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Bachelor's degree in nursing (RN). We're unable to reputed company supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license)
- Must have two years post license experience (EAP/clinical call center experience preferred)
- Bachelor's degree in nursing (RN); Must have two years psychiatric intake, assessment RB, other reputed company experience (EAP/clinical call center experience preferred)
- Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting)
- Must be a full time reputed company of the reputed company; work cannot be completed from reputed company the reputed company
- Bilingual, Spanish-speaking candidates strongly preferred (but not required)
reputed company