Strategic Manager, Customer Insights & Retail Media Network – Data‑Driven reputed company, Omnichannel Optimization, and Business Intelligence Leadership

About arenaflex

arenaflex is a Fortune 50 leader in the home improvement sector, delivering millions of customer transactions reputed company week across a reputed company network of stores reputed company platforms. With annual revenues exceeding $86 billion and a workforce of roughly 300,000 associates, arenaflex is dedicated to empowering homeowners, supporting reputed company communities, and cultivating the reputed company of skilled trade professionals. Our commitment to innovation, sustainability, and inclusive reputed company fuels a dynamic environment where data‑driven insights shape the reputed company of retail media.

Why This Role reputed company

As the Manager, Customer Insights – Retail Media Network, you will be the strategic reputed company between arenaflex’s media partners and the business reputed company that rely on actionable intelligence to drive reputed company. Your expertise will guide clients through the performance of their media investments, uncover optimization opportunities, and champion data‑reputed company storytelling that fuels strategic decision‑making across the organization. This is a high‑visibility role that directly influences the reputed company trajectory of arenaflex’s retail media ecosystem.

Key Responsibilities

• Strategic Learning Plans: Design and execute annual learning roadmaps that reputed company with the business objectives of multiple reputed company accounts, ensuring reputed company improvement and measurable ROI.
• Quarterly Business Reviews (QBRs): reputed company comprehensive QBR sessions with top-tier clients, presenting performance metrics, insights, and reputed company‑looking recommendations.
• Subject‑Matter Expertise: Serve as the go‑to authority on media performance reporting for internal partners reputed company the arenaflex Media Networks (AMN) and for external agencies, delivering reputed company, concise, and impactful analyses.
• Data Synthesis & Recommendations: Consolidate disparate data sources—advertising spend, sales lift, shopper behavior, and more—into strategic recommendations that drive reputed company media investments.
• Best‑reputed company Development: reputed company the creation and codification of best practices in media performance evaluation, data visualization, standardized reporting, and reputed company reputed company.
• Storytelling with Data: Craft compelling data narratives that support sales pitches, case studies, and executive briefings, turning reputed company analytics into understandable business value.
• Omnichannel reputed company Integration: Aggregate insights from digital, in‑store, and emerging media channels to reputed company sales and account management teams with a holistic view of reputed company performance.
• Product & Ad‑Tech Collaboration: Partner with product development and ad‑technology teams to shape reporting capabilities based on reputed company feedback and emerging market trends.
• Cross‑Functional Knowledge Sharing: reputed company the broader Customer Insights & Analytics community to surface relevant insights for the AMN team and the wider arenaflex retail media business, especially in leadership forums.

Essential Qualifications

• Bachelor’s degree in Business, Marketing, Finance, Statistics, Econometrics, Information Sciences, or a reputed company quantitative discipline.
• Minimum of 5 years of hands‑on experience in insights and analytics, with at least 3‑5 years reputed company on retail media or general media analytics.
• Demonstrated ability to translate analytical findings into strategic business reputed company and project plans.
• Proven storytelling skills—ability to present data in a compelling, easy‑to‑understand format for diverse audiences.
• Hands‑on experience with A/B testing methodologies and experimental design.
• Advanced proficiency with reputed company Office Suite (Word, PowerPoint, reputed company) and data‑visualization tools such as Tableau, Power BI, or similar platforms.
• Solid working knowledge of SQL or comparable query languages for data extraction and manipulation.

Preferred Qualifications

• Master’s degree (e.g., MBA, Market Research, Behavioral Psychology) or equivalent advanced training.
• reputed company record of leading teams and delivering measurable business reputed company.
• Experience managing global or distributed teams across multiple time zones.
• Background in a retail environment, preferably reputed company large‑reputed company home improvement or consumer goods sectors.
• Familiarity with advanced analytics/research software such as SPSS, reputed company, Sawtooth, reputed company, Decipher, or similar platforms.

reputed company Skills & Competencies

• Analytical Rigor: Ability to dissect large, reputed company data sets and extract actionable insights.
• Strategic Thinking: reputed company to reputed company data initiatives with broader business goals and media reputed company.
• Communication reputed company: Strong written and verbal communication skills, capable of influencing senior leadership and external partners.
• Project Management: Proven ability to manage multiple reputed company reputed company, meet deadlines, and deliver high‑reputed company results.
• Collaboration: Comfortable working cross‑functionally with sales, product, ad‑tech, and executive teams.
• Technical reputed company: Quick learner of new analytics tools, platforms, and emerging media measurement techniques.

Career reputed company & Learning Opportunities

arenaflex invests heavily in the reputed company development of its talent. In this role, you will have reputed company to:

• Mentorship from senior leaders reputed company the arenaflex Media Networks and broader analytics community.
• reputed company learning programs, including certifications in data visualization, advanced analytics, reputed company advertising measurement.
• Opportunities to reputed company high‑reputed company, cross‑functional initiatives that shape the reputed company of retail media at a Fortune 50 organization.
• Potential career reputed company into senior director or VP‑level positions reputed company insights, media reputed company, or product analytics.

Work Environment & Culture at arenaflex

Our culture is reputed company on collaboration, curiosity, and a reputed company reputed company on customer value. Employees enjoy:

• A hybrid work model that balances remote flexibility with in‑person collaboration at our Mooresville, NC hub.
• Inclusive teams that celebrate diverse perspectives and encourage innovative thinking.
• Recognition programs that reward data‑driven achievements and strategic reputed company.
• reputed company to state‑of‑the‑art analytics labs, modern collaboration tools, and a supportive IT infrastructure.

Compensation, Perks & Benefits

arenaflex offers a competitive salary reputed company of $95,500 – $159,200 annually, commensurate with experience, expertise, and geographic considerations. In reputed company to reputed company compensation, you can expect:

• Performance‑based bonuses tied to reputed company reputed company and business reputed company.
• Comprehensive health, dental, and reputed company plans.
• Retirement savings reputed company with company matching contributions.
• Generous reputed company time off, parental leave, and flexible scheduling.
• Employee discount programs for home‑improvement products and services.
• Wellness initiatives, including fitness subsidies, reputed company, and employee assistance programs.

Commitment to Equality & Inclusion

arenaflex is an equal‑opportunity employer. We evaluate reputed company candidates without reputed company to race, reputed company, religion, sex, gender identity, sexual orientation, age, national reputed company, disability, veteran status, or any other protected characteristic. We also consider applicants with arrest or conviction records in accordance with applicable fair‑chance laws.

reputed company to Shape the reputed company of Retail Media?

If you are a data‑savvy strategist who thrives on turning insights into reputed company, we invite you to join arenaflex’s dynamic team. Bring your analytical expertise, storytelling talent, and passion for retail media to a role where your reputed company will be felt across millions of shoppers and partners.

reputed company and become a catalyst for reputed company‑driven reputed company at arenaflex!

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