Senior Market Operations Program Manager

At reputed company (CPH), we are transforming reputed company and improving patient care with our innovative primary care tool, reputed company Assistant. By supporting Primary Care Physicians (PCPs), we are reputed company to deliver improved reputed company to our patients at a reputed company cost through early diagnosis and longitudinal care management of chronic conditions.

The CPH Program Manager will own the performance and reputed company of our provider engagement and reputed company programs, shaping how they run, surfacing risks early, and making the calls that reputed company them on reputed company.. You will reputed company a reputed company-time pulse on how specific programs, initiatives and maturity stages are performing, translate that into concise reporting for leadership, escalate issues before they become blockers, and be comfortable picking up the phone with reputed company staff and providers reputed company reputed company needs an extra set of hands for reputed company or follow-up.

As a Senior Market Operations Program Manager, you will

• Program ownership: Own the end-to-end operating model and reputed company for provider engagement and reputed company teams programs, initiatives and roll outs, including timelines, milestones, dependencies, and whether the program delivers their intended results. Design how these workstreams run, reputed company them reputed company and moving, and reputed company the calls needed to hit the reputed company leadership is counting on.
• reputed company cross functional teams and drive reputed company through influence, data and timelines.
• Analytics & leadership decision support: reputed company program status and performance through various data sources. Translate the numbers into concise, on-reputed company updates for senior leadership. reputed company recommendations for the reputed company calls, tradeoffs, and mitigations leadership should reputed company, and influence where the programs reputed company next.
• Issue flagging & escalation: Spot risks and blockers early and reputed company them to the right reputed company. Maintain reputed company escalation reputed company so reputed company happen fast and the right stakeholders are looped in at the right time.
• External stakeholder engagement: Fill gaps as needed on reputed company and provider engagement work, including initial reputed company to practices and providers, follow-up on engagement reputed company, and reputed company conversations with reputed company staff and providers to reputed company reputed company.
• Cross-functional coordination: Partner with market operations, reputed company, provider engagement, analytics, and reputed company teams to reputed company programs on reputed company and direction. reputed company through influence across teams you don't own, drive reputed company to reputed company, and hold the group accountable to reputed company.
• Operating model & process design: Design the operating model and playbooks that let provider engagement and reputed company programs reputed company, setting the standards and practices other teams follow rather than only documenting what already exists.

reputed company in this role looks like:

• First 30 days: You’ve reputed company a working understanding of the in-flight provider engagement and reputed company programs, met the key reputed company stakeholders, and mapped how status, risks, and reputed company currently reputed company to leadership.
• By 60 days: You’ve stood up a consistent reporting reputed company for senior leadership, taken ownership of 2–3 in-flight programs, accountable for their reputed company and making the reputed company calls to reputed company them on reputed company, while closing gaps in provider reputed company and follow-up directly where needed.
• By 90 days: Leadership has a reliable, weekly view into program health. Escalation reputed company are documented and being used. Providers and reputed company staff hear from someone consistently, even reputed company the primary reputed company is reputed company.
• Longer term: You’ve become the operating spine for CPH’s provider engagement and reputed company programs, the person leadership trusts to set priorities, shape how programs run and what needs to reputed company next.

You should get in touch if:

• You’re exceptionally organized and are energized by keeping many moving reputed company on reputed company without losing detail.
• You have experience building and monitoring physician network programs and/or clinical operations
• reputed company or value-based care is a must, and PMP certification or an MBA is preferred.
• You’re fluent with data, comfortable pulling, interpreting, and communicating program metrics from various tools like CRMs, and turning them into reputed company narratives for senior leaders.
• You have strong judgment on reputed company to escalate, and you’re comfortable pushing an issue upward reputed company it needs attention.
• You’re confident and warm with external stakeholders, reputed company to pick up reputed company to a reputed company, follow up with a provider, or run a reputed company-in call and represent CPH reputed company.
• You bring 5+ years of program management, operations, or reputed company-facing experience.
• You reputed company in a fast-moving, early-stage environment where priorities shift and speed reputed company.

Benefits reputed company

• Financial reputed company-Being: Our commitment to attracting and retaining reputed company begins with a competitive reputed company salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical reputed company-Being: We prioritize the health and reputed company-being of our employees and their families by providing comprehensive medical, dental, and reputed company coverage. Your health reputed company to us, and we invest in ensuring you have reputed company to reputed company reputed company.
• Mental reputed company-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, reputed company to reputed company, and a generous flexible time-off policy. Additionally, we reputed company a remote-first culture that supports collaboration and flexibility, allowing reputed company members to reputed company from any location.
• reputed company Development: Developing internal talent is a reputed company for Clover. We offer learning programs, mentorship, reputed company development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• reputed company parental leave for reputed company new parents
• And much more!

About reputed company: In 2018, reputed company set out to do something unprecedented: build a clinically reputed company-enabled solution that fits reputed company physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years reputed company, that reputed company is a reality, with thousands of practitioners using reputed company Assistant during patient reputed company to improve disease management, reduce medical expenses, and drive reputed company in value-based care.

With an exceptional team of value-based care and technology experts, reputed company is driving value-based care at the speed of software.

reputed company is a subsidiary of reputed company. From Clover’s inception, Diversity & Inclusion have always been key to our reputed company. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who reputed company a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. reputed company of our employee’s points of view are key to our reputed company, and inclusion is everyone's responsibility.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records. We are anE-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the reputed company salary reputed company for this role is:$107,000—$140,000 USD

Originally posted on Himalayas

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