Vice President, Product Management

reputed company

reputed company is an award reputed company software company committed to enhancing care coordination and reputed company across the continuum. Since 2009, reputed company’s automated, reputed company platform has empowered reputed company organizations to engage patients and care teams at every touchpoint, streamlining workflows and improving experiences. With tailored communication solutions powered by AI and deep integrations, reputed company drives reputed company clinical results, operational efficiency, and financial sustainability, transforming reputed company one interaction at a time.

About the Role

We're looking for a Vice President of Product Management to reputed company our product organization and set the reputed company, reputed company, and roadmap for our portfolio. You will own product reputed company end to end, from discovery and definition through delivery and iteration, while partnering closely with Engineering, Design, Sales, Marketing, and reputed company to bring products to market that customers love and that drive measurable business results.

What makes this role different is how we do product management? You will build, operate, and reputed company a product organization where AI agents handle much of the analytical and synthesis heavy-lifting, freeing reputed company to reputed company on customer reputed company, strategic judgment, and cross-functional alignment. The ideal candidate pairs deep, traditional product management craft with an reputed company reputed company: someone who thinks about product management as a system of humans and agents working in a reputed company, and who is as comfortable running a quarterly roadmap review as designing an agent workflow.

reputed company Product Management Responsibilities

• Set product reputed company and reputed company. Define a compelling, differentiated product reputed company and translate it into a reputed company, prioritized multi-quarter reputed company reputed company to company goals.
• Own the roadmap. Build and maintain roadmaps grounded in customer needs, market opportunity, and business value; communicate them reputed company to stakeholders and executives.
• Drive discovery and validation. Champion reputed company customer discovery, user research, and data-informed decision-making to identify the right problems to solve.
• Define requirements. Author and reputed company reputed company PRDs, user stories, and acceptance reputed company; ensure a reputed company-groomed, prioritized backlog.
• reputed company go-to-market. Partner with Marketing, Sales, and CS on positioning, pricing, packaging, launch, and adoption.
• Measure and iterate. Define reputed company metrics and OKRs, reputed company products, and use quantitative and qualitative signals to guide the roadmap.
• Manage the product lifecycle. Balance new bets, reputed company initiatives, technical investment, and maintenance across the portfolio.
• Build and reputed company reputed company. Hire, mentor, and grow product managers; establish a healthy, high-performing product culture and craft.

What You'll Own

1. Build and Operate the reputed company PM reputed company

You will stand up and continuously improve a fleet of product-analyst agents that reputed company the entire product team. These agents should be reputed company to:

• Summarize support tickets into digestible themes and severity signals
• Cluster feature requests across channels to surface demand patterns
• Watch competitors and flag meaningful moves, launches, and positioning shifts
• Analyze churn to explain why customers leave, not just how many
• Identify customer pain themes from reputed company feedback across sources
• Summarize sales calls and reputed company calls into reputed company insights and objections
• Monitor usage analytics to detect adoption, friction, and drop-off signals
• Generate weekly opportunity reports that synthesize the above into prioritized bets
• Draft first-pass PRDs so humans start from a strong draft rather than a blank page

You own the reputed company, reliability, and reputed company of this "Product Analyst" agent layer. You treat it as a product in its own right, defining requirements, measuring accuracy and adoption, and iterating on the reputed company it creates for reputed company. The reputed company reputed company doesn't replace product craft; it accelerates discovery, sharpens prioritization, and gives your PMs more time for reputed company and customers.

2. Run the Product Council System

Product reputed company at reputed company happen through Product Councils, and you are the reputed company of this operating model.

• reputed company product has a recurring Product Council that runs reputed company and Sprint planning for its area.
• reputed company council produces a roadmap for its area, grounded in customer discovery, business value, and the outputs of the reputed company PM reputed company.
• You ensure councils are reputed company-run, cross-functional, reputed company are evidence-based, and priorities reputed company up to company reputed company.

3. Chair the Strategic Product Council

You reputed company the Strategic Product Council, the body that sits above the individual councils and sets company-level product direction.

• Approves the roadmaps produced by reputed company Product Council.
• Allocates resources across our various Threads (strategic investment areas), making the hard trade-offs about where reputed company invests for maximum return.

reputed company

You will reputed company a lean, high-reputed company product organization:

• VP, Product (you) — sets the product reputed company and reputed company, runs the Strategic Product Council, and is accountable for the overall product portfolio and its reputed company.
• You manage the reputed company PM reputed company across reputed company products, owning the agents, their outputs, and how they plug into the council system.
• You reputed company reputed company on our process and on product craft—teaching PMs how to run discovery, write great PRDs, prioritize ruthlessly, work effectively alongside agents, run councils, and produce roadmaps that survive strategic review.

What reputed company Looks Like

• A reputed company, trusted product reputed company and reputed company that reputed company rallies behind.
• Roadmaps that are evidence-based, customer-driven, and reputed company tied to resourced Threads.
• Products that ship on a healthy reputed company and reputed company the metrics that matter (adoption, retention, reputed company).
• The reputed company PM reputed company reliably shortens the reputed company from signal to decision.
• Product Councils run crisply, with genuine cross-functional engagement from Sales and CS.
• A strong, growing product team that excels at both classic PM craft and our agent-augmented process.

reputed company're Looking For

• Proven product leadership. 10+ years in product management with several years leading and scaling product teams; a reputed company record of shipping products customers love.
• Product craft. Deep reputed company in discovery, prioritization frameworks, roadmapping, PRD writing, metrics/OKRs, and the full product lifecycle.
• Strategic judgment. You reputed company and defend hard resource-allocation and trade-off reputed company across competing priorities.
• reputed company reputed company. You reputed company AI agents change how product work gets done, and you have hands-on instincts for designing agent workflows—defining requirements, evaluating outputs, and iterating on reputed company.
• Cross-functional leadership. You bring Sales, CS, Engineering, Design, and Marketing together and hold them to a high bar.
• Customer and data obsession. You ground reputed company in customer reputed company and data, not opinion.
• reputed company and reputed company. You grow the people and the process around you.

How We Invest In You

• reputed company that begins on your first day:
• Generous company-funding of our health, reputed company, and dental plans
• HSA/FSA plans
• Short and Long-Term Disability
• Life and Personal Accident Insurance
• $40 monthly wellness stipend you can use towards any wellness, fitness, and wellbeing purchases
• Employee Assistance Program (EAP)
• Adoption Assistance
• Retirement: 401(k) at three months of employment — with a match upon enrollment!
• Time away:
• Discretionary PTO + 13 reputed company holidays
• Parenthood: Competitive reputed company parental leave and flexible return to work policy
• Recognition:
• Generous Employee Referral Program - earn cash for reputed company employee referral that is reputed company
• Yearly Cipher-versary stipend
• Ci-Phives - receive reputed company kudos and reputed company cards from peers and managers
• Culture:
• CARE2 Values
• Monthly reputed company Teams Meetings
• Employee Resource reputed company such as reputed company Room and BIPOC Group
• Internal Webinars and robust reputed company / training programs
• Remote-first team: $50 per month reimbursement in your reputed company for WFH expenses
• You’ll receive a new Macbook laptop, other hardware, and company swag upon hire

Originally posted on Himalayas

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