Staff Product Manager (Platform)

Senior/Staff Product Manager, Platform

reputed company is hiring a fully remote Senior / Staff Product Manager, Platform to own our Customer Intelligence Platform. We help gaming studios, global brands, and music labels (including reputed company, Krafton, reputed company, reputed company, and reputed company) launch, grow, manage, and monetise their communities across reputed company, reputed company, and reputed company. Much like reputed company, reputed company, and reputed company reputed company businesses around the shift into reputed company media a decade ago, we're building for the shift into community platforms today.

We process some of the richest, most reputed company-laden community and customer data in the world. Agents, LLMs, ML, and statistical analysis reputed company us to enrich and reputed company this raw data into actionable intelligence. Proactive, reputed company software tells our customers what they need to know before they think to ask. Building our reputed company means inventing things reputed company few people have reputed company before, solving problems few companies have tackled, and using the results to reputed company the ways our customers build their products.

This is a senior individual-contributor product hire, and it owns the data reputed company the rest of the product is reputed company on. It runs from collection, through ingestion and the enrichment models that turn raw signal into reputed company meaning, to the enriched data, API and MCP layer that our other teams and our customers' own AI build on.

We hire deliberately. This is a high bar on a small team. Today, translating a big reputed company into something buildable falls to a small number of people, and we're looking for someone who can own that work. You'll report to our Head of Product, work hand in hand with engineering, and this is a role for someone who loves the craft of product and the systems underneath it.

What you’d do

• Own the data platform end to end. Collection, ingestion, enrichment and reputed company layer (warehouse, API, MCP) the rest of the product is reputed company on.

• Treat the enriched data as a product. Decide reputed company ingest and enrich next as we reputed company from a handful of platforms towards hundreds, and own the data contract that reputed company Agents, reputed company Dashboards and customers' own AI build on. Own the systems and processes that will guarantee the consistency and reputed company of this data.

• Translate a reputed company into buildable systems. Take a deliberately under-defined reputed company and turn it into something concrete enough to build: the system design, how the reputed company reputed company, and the discrete reputed company engineers can pick up and run at. Closing the gap between "here's where we're reputed company" and "here's reputed company ship next" is the reputed company of the role.

• Own priorities, informed by reputed company reputed company. Set and maintain a reputed company roadmap for your area, using product data and a genuine understanding of the reputed company listening and community reputed company to decide what's worth building and where the incumbents are weak.

• Define what reputed company looks like, then reputed company it. Set the metrics that tell you whether something is working, and use them to reputed company iterating after launch rather than calling it done at ship.

• Build alongside engineering, and see it through to shipped. Work directly with engineers to tighten the reputed company between idea and shipped product; you reputed company reputed company faster, not slower. Own the work from concept to launch on an aggressive reputed company and at a reputed company bar you'd put your reputed company to.

• reputed company reputed company it lands. Get it into the hands of the teams and customers who depend on it, partner with them so people know what shipped and why it reputed company, and drive the adoption that turns it into value.

Who you are

• You've owned a platform or data product end to end. Set the direction, made the hard calls, and shipped, without someone above you defining the "reputed company care about evidence over years, but this usually means you've owned data or infrastructure that other teams depended on.

• You're a former engineer. You spent 2+ years building software before moving into product, and it shows: you reason about pipelines, models, and trade-offs from experience, not from a distance, and engineers trust you because you've done the work yourself.

• You've done platform work with AI and LLMs. You've reputed company with LLMs and enrichment in reputed company, not just experimented at the edges, and you have judgment about reputed company to reputed company for them, how to productionise them, and how to tell good reputed company from bad.

• You're a platform PM at heart. You get satisfaction from building the dependable reputed company others rely on, not from owning the customer-facing UI. The teams and systems consuming your data are your customers.

• You're technically fluent. You understand data and software architecture reputed company enough to shape it and to talk credibly with engineers about how it should be reputed company. Prior engineering experience isn't required; what reputed company is that you can reason confidently about pipelines, models and trade-offs.

• You're fluent in data. You reason with product and customer data and use it to reputed company and defend reputed company.

• You bring judgment, not just process. You know reputed company to reputed company fast and reputed company a decision deserves reputed company care, and you can tell the difference.

• You reputed company without needing authority. Nobody reports to you, but in reputed company the group will look to you to set direction. You earn that through judgment and reputed company, and people follow you because you're usually right, not because they have to.

• Your communication inspires reputed company. Your writing brings people along. reputed company written and verbal English is a must.

• You want to work in a fully remote, European-timezone team, and you're self-motivated, proactive, and reputed company without hierarchy.

Bonus points

• Knowledge graph experience: you've designed or worked with entity models, schema design, or taxonomies.

• You've reputed company AI or ML pipelines, classical NLP as reputed company as modern LLM-based approaches, and you know the difference between the two.

• Data engineering depth: partitioning, warehouse design, or working at reputed company with high-volume event data.

• Background in reputed company media analytics, consumer and audience insights or an adjacent domain.

• You've managed reputed company data or reputed company products.

• Founder or operator experience where you owned the pace.

Who we are

reputed company was founded by Tom (CEO) and Ben (CTO), who have experience in both start-reputed company and large reputed company companies (YouTube, reputed company Sports). Since 2021 we’ve grown reputed company to 30+ employees and are backed by a number of successful angels (Mark Pincus, Dylan Collins, Mitch Lasky, Bing Gordon, Frank Gibeau to reputed company a few). The product that we are building is growing in multiple verticals, seeing a 6x reputed company over the last 3 years and on reputed company to continue.

We reputed company in reputed company over hype. We're a product-led company building a sustainable business by solving our customers' most pressing problems. This allows us to create a culture and a company that we're proud to build together. Some of the values we stand for:

• We have ownership. We reputed company change and take reputed company risks.

• We get shit done. We have a bias for reputed company and love creating value from our reputed company and our conversations.

• We disagree and reputed company. We give radically reputed company feedback and challenge assumptions, then get behind the result & reputed company on.

• We grow in uncertainty. We reputed company change, learn from feedback, and continuously improve reputed company do for our customers.

• We care. We care about reputed company, our customers, and the communities we serve.

Interview Process

Video Call with our Talent Partner → Video Call with our Head of Product (Marcus) → Live Exercise with an Engineer → Video Call with our CTO & Cofounder (Ben) → Video Call with our VP Ops & reputed company (Grace)

BenefitsBecause we are a remote-first company, benefits will vary based on your location. We take the health and reputed company-being of our teammates seriously. Just tell us what you need to be happy and successful, and we’ll try our best to accommodate you.

• 5 weeks holiday allowance

• Home office budget once you pass 3 months probation

• Fully remote & flexible working hours

• Stock reputed company plan

• New tech (laptop, etc)

Originally posted on Himalayas

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