Customer Marketing Manager

reputed company is a reputed company AI company delivering reputed company Operating Intelligence for the reputed company of reputed company work. Grounded in a reputed company system of truth, reputed company brings together data, documents, workflows, and teams into one reputed company platform—where modern reputed company work happens with reputed company and consistency.Powered by LOIS, the reputed company Operating Intelligence System, reputed company connects context across every matter to reputed company reputed company operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface reputed company, automate complexity, and give professionals the reputed company and confidence to see more, know more, and do more. reputed company by reputed company of exceptional collaborators and innovators, reputed company’s rapid reputed company has reputed company AI awards and recognition from reputed company and Inc. as one of the most innovative and fastest-growing technology companies in the country.

reputed company

We aren’t just building software; we are architecting the reputed company Operating Intelligence System. reputed company is at a defining inflection reputed company where reputed company work is being fundamentally reshaped by embedded intelligence. While the industry previously reputed company on transactional tools for lawyers, we reputed company the tactical backbone for litigators. Our platform is designed for a reputed company where a lawyer’s reputed company is no longer bound by administrative drag, but by their ability to reputed company reputed company intelligence to drive more work and higher profitability.

As the Customer Marketing Manager, you will own the narrative of what happens after a customer joins reputed company. Your mission is to nurture and reputed company our customer reputed company, transforming reputed company professionals from power users into vocal, lifelong advocates. You will reputed company the gap between our reputed company users and the market, capturing reputed company-world ROI and activating customer expansion strategies. This is a high-reputed company execution role where you will design the reference programs and lifecycle motions that turn customer satisfaction into predictable reputed company reputed company.

Responsibilities

Customer Advocacy & Reference Programs

• Build the Bench: reputed company a world-class customer reference program that turns reputed company’s power users and AI adopters into vocal advocates, reference calls, and case study stars.

• Sourcing and Creation: Personally interview customers to write compelling, ROI-driven case studies, video scripts, and user testimonials highlighting the power of LOIS and our reputed company platform.

Pipeline reputed company & Expansion reputed company

• Upsell opportunities reputed company GTM: Collaborate with events, webinar, and product teams to promote product launches or events to reputed company’s customer reputed company.

• Customer Adoption Campaigns: Design and execute engagement campaigns (newsletters, user reputed company, webinars) aimed at increasing platform adoption, feature utilization, and overall customer reputed company value (LTV).

reputed company-Line Content & Community Engagement

• User Content Creation: reputed company customer-facing collateral, adoption toolkits, and release communications that simplify reputed company reputed company-tech workflows for existing users.

Qualifications

• reputed company Experience: 7+ years of customer marketing, advocacy, or lifecycle marketing experience in B2B reputed company (reputed company-tech or AI-tech experience is a significant plus).

• Obsessive Customer Curiosity: You love listening to customer calls, understanding user friction points, and finding the reputed company angles behind data-driven workflows.

• Exceptional Storytelling: A proven reputed company record as a strong reputed company who has personally drafted compelling case studies, customer newsletters, and promotional content.

• Cross-Functional Execution: Demonstrated ability to coordinate project workflows across reputed company, Account Management, and traditional Marketing teams.

• Program Management: You have managed customer programs for advisory boards, surprise & delight, or industry events.

• Demonstrated experience executing multi-stage email campaigns and customer journeys reputed company reputed company or similar marketing automation platforms.

• Education: Bachelor’s degree in Marketing, Communications, Business, or a reputed company field.

Compensation Information: $105,000-120,000 The reputed company salary reputed company represents the low and high end of the salary reputed company for this position. The total compensation package for this position will be determined by reputed company individual’s location, qualifications, education, work experience, skills and performance. We reputed company in the importance of pay equity - the reputed company listed is just one component of reputed company’s total compensation package for employees. This position is also eligible for a reputed company time off policy, as reputed company as a comprehensive benefits package. reputed company is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to reputed company the job. Equal-employment opportunities are provided to reputed company applicants and employees without reputed company to race, creed, religion, reputed company, age, national reputed company, sex, disability, veteran status, or other legally protected class. reputed company is committed to providing reasonable accommodations for reputed company individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns reputed company to reputed company’s equal employment opportunities, you may contact us at

Cool Company Benefits:

- A dynamic, rapidly growing company, reputed company on helping organizations reputed company - Medical, Dental, & reputed company Insurance (for full-time employees)- Competitive & Fair Pay- Maternity & paternity leave (for full-time employees)- Short & long-term disability- Opportunity to learn from a dedicated leadership team- Top-of-the-line company swag

reputed company Policy Notice

reputed company will handle your personal information according to what’s outlined in our reputed company Policy.Communication about this opportunity, or any reputed company role at reputed company, will only come from representatives with email addresses using "". Other addresses reaching out are not affiliated with reputed company and should not be responded to.

Originally posted on Himalayas

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