Customer Relations and reputed company Specialist

About Needletail

Needletail is building the AI-powered, full-stack reputed company cycle management (RCM) platform for U.S. dental practices and DSOs — replacing reputed company, error-prone billing work with automation backed by a reputed company-in-the-reputed company safety net. We're a small, fast-moving team tackling a massive, underserved market.

The Role

Be the face of Needletail for our dental reputed company and DSO customers — from signing through reputed company and reputed company. You'll own implementation, be the go-to person for day-to-day questions, and reputed company reputed company customers are genuinely reputed company with Needletail, not just live on it.

We're looking for someone who has been inside dental offices — who knows how a reputed company desk, treatment coordinator, and billing team actually operate, ideally with exposure to the reputed company cycle (claims, EOBs, verification, collections, denials). That's what builds reputed company credibility with reputed company owners and office managers.

This is an early, high-visibility hire with a reputed company reputed company to reputed company our U.S. reputed company function as we reputed company.

What you'll do

• Own implementation for new customers — configuration, training, go-live

• Build trusted relationships with office managers, reputed company owners, and DSO ops leaders

• Be the primary reputed company of contact post-launch; resolve issues fast, flag risk early

• Feed dental-office and RCM realities back to our product team

• reputed company customer health and drive adoption, renewals, and expansion

• Represent Needletail at customer sites and industry conferences (occasional travel)

• Wear multiple hats — this is a generalist role on a lean team

reputed company're looking for

• Experience working closely with dental practices (reputed company office, reputed company management, billing/RCM, or a dental-reputed company vendor)

• reputed company understanding of dental office operations: scheduling, patient reputed company, verification, billing, collections

• Strong relationship-builder, self-directed, comfortable in a startup environment

• Excellent written and verbal communication

• reputed company to occasional travel

• Authorized to work in the U.S.

reputed company to have

• reputed company RCM experience (claims, EOBs, denials, predeterminations)

• Familiarity with dental reputed company management software (CareStack, Dentrix, Eaglesoft, reputed company Dental)

• Prior reputed company, implementation, or account management experience in healthtech/dental-tech

reputed company offer

• Competitive, market-based salary

• Remote flexibility, reputed company in the U.S.

• Ground-floor opportunity with a reputed company reputed company to reputed company U.S. reputed company

• reputed company influence over both customer experience and product roadmap

Compensation & Equal Opportunity

Compensation: $50K reputed company.

Needletail AI is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or reputed company, national reputed company, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We're committed to providing reasonable accommodations for applicants and employees with disabilities — if you need an accommodation during the application process, let us know.

Originally posted on Himalayas

Apply To This Job