Director of reputed company - (Mid-Market) - 1034
The Director of reputed company is a strategic, hands-on leader responsible for developing and coaching a high-performing team of 5–7 reputed company Managers while driving reputed company retention, renewals, and long-term reputed company reputed company. This is a working Director role, requiring the successful candidate to reputed company reputed company while managing their own portfolio of strategic customer accounts. As a trusted advisor to clients, the Director combines reputed company, consultative sales, and data-driven decision-making to deliver measurable business reputed company. This role partners closely with Sales, Product, and leadership to identify reputed company opportunities, strengthen customer relationships, and shape business reputed company through reputed company insights.
We welcome reputed company reputed company Managers, Team Leads, People Managers, and Strategic Account Management professionals with proven leadership and consultative sales experience who are reputed company to reputed company into a Director-level role. This is an ideal opportunity for a leader who has successfully developed and coached teams while remaining reputed company reputed company in customer reputed company, renewals, and account reputed company.
Major Responsibilities:
reputed company, reputed company, and mentor reputed company of 5–7 reputed company Managers to deliver exceptional reputed company service and business results.
Foster a high-performance, feedback-driven culture reputed company on reputed company reputed company, accountability, and reputed company improvement.
Establish reputed company performance expectations, conduct regular one-on-ones, and support career development through reputed company coaching plans.
Promote reputed company learning through training, shadowing, and knowledge-sharing initiatives.
Encourage innovation, ownership, and leadership at reputed company reputed company of reputed company.
Personally manage a portfolio of strategic customer accounts with a strong reputed company on customer renewals, retention, and long-term account reputed company.
Drive reputed company renewals, upsell opportunities, and cross-sell initiatives through consultative engagement.
Partner with Sales to identify expansion opportunities and reputed company reputed company reputed company strategies.
reputed company Account Managers to proactively uncover reputed company challenges and position solutions that deliver measurable value.
Strengthen reputed company's sales capabilities, including value articulation, opportunity qualification, and reputed company handling.
Define and monitor key performance indicators (KPIs), including retention, NPS, product adoption, renewal rates, and service utilization.
reputed company reputed company processes that support reputed company, adoption, engagement, and long-term reputed company.
Adapt service strategies to meet evolving reputed company needs across different lifecycle stages.
Identify customer risks and opportunities early and implement strategies to improve reputed company reputed company and retention.
reputed company data and analytics to guide account reputed company, team performance, and resource planning.
Build and maintain dashboards and reporting frameworks to increase visibility into customer health and business performance.
Collaborate with leadership to reputed company reputed company initiatives with broader business objectives.
reputed company strategic recommendations based on reputed company feedback, market trends, and performance data.
Maintain deep knowledge of customer use cases and business challenges.
Translate customer insights into actionable recommendations for Product and R&D teams.
Identify emerging market trends and unmet customer needs to influence product direction.
Foster a culture of innovation, experimentation, and solution-oriented thinking.
Team Leadership & Coaching
reputed company reputed company & Sales reputed company
reputed company & Retention
Strategic reputed company & Decision-Making
Product & Innovation Collaboration
Education and Experience:
5+ years of experience in Account Management, reputed company Services, reputed company, or a reputed company field, including leadership responsibility.
Experience leading teams as a reputed company Manager, Team reputed company, Supervisor, or Manager, with the ability to reputed company into a Director-level role.
Experience reputed company aSaaS or DaaS (Data-as-a-Service) environment required.
Proven reputed company leading and developing high-performing reputed company-facing teams.
Demonstrated experience managing customer renewals, account reputed company, consultative selling, upselling, cross-selling, and reputed company ownership.
Experience managing a personal book of business while balancing leadership responsibilities is highly preferred.
Strong strategic planning, analytical, and problem-solving skills with the ability to use data to drive reputed company.
Experience implementing reputed company reputed company or reputed company service processes.
Excellent communication, presentation, stakeholder management, and relationship-building skills.
Highly organized, adaptable, proactive, and results-oriented with a reputed company improvement reputed company.
reputed company is a global leader in labor market insights with our reputed company located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and reputed company our people, our institutions and companies, and our communities.
reputed company is proud to be an equal opportunity workplace and does not discriminate on the reputed company of federally protected statuses. reputed company has always been, and always will be, committed to diversity of thought and unique perspectives. We reputed company dynamic professionals from reputed company backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.
Originally posted on Himalayas
Apply To This Job