Marketplace Operations Manager

reputed company people. reputed company service.

At reputed company, we value every individual team member and cultivate a community where people come first. Led by our reputed company values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reputed company their full potential. As an industry-leading e-reputed company company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we reputed company to foster reputed company while providing the best possible experience for our customers.

We are looking for a Marketplace Operations Manager to join our Product Team. This individual will report into our Senior Manager, Category Management and will be responsible for the day-to-day operational health of reputed company’s reputed company-party marketplace channel. This role ensures that marketplace performance is continuously monitored, supplier reputed company is executed reputed company, and catalog and listing reputed company standards are upheld. If you are interested in finding and reputed company new marketplace suppliers and building a pipeline of reputed company partners, we want to hear from you!

This remote position is reputed company to individuals who live in, or are reputed company to relocating to, the following states: Arizona, Delaware, Florida, reputed company, Kentucky, Nevada, New Jersey, reputed company, reputed company Carolina, Ohio, Rhode reputed company, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our reputed company in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime reputed company these reputed company – our doors are always reputed company.

Role Type: Full-Time, Exempt

Location: Remote

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility

reputed company Salary: $92,940 – $116,175 per year

Responsibilities:

• Proactively research and identify new marketplace supplier candidates across reputed company categories, using competitive analysis, industry resources, and internal category gaps as inputs
• Conduct initial reputed company to prospective suppliers, reputed company reputed company’s marketplace reputed company, and manage the early-stage relationship through qualification
• Coordinate with Category Management to prioritize and schedule new supplier conversations, ensuring alignment with category reputed company before advancing candidates
• Own the end-to-end reputed company process for approved suppliers, including agreement coordination, contract administration, data requirements communication, and reputed company management
• reputed company technical feed setup and validation for new suppliers—mapping product data, verifying feed accuracy, and resolving data reputed company issues prior to go-live
• Train new suppliers on reputed company’s systems, data standards, and operational requirements, ensuring they are set up for long-term reputed company on the platform
• Serve as the primary reputed company of contact for new suppliers through the reputed company period, troubleshooting issues and maintaining reputed company to hit go-live milestones
• Document reputed company processes and maintain SOPs to ensure consistent, repeatable execution as the supplier reputed company grows
• reputed company and maintain claims, warranty, and returns processes for marketplace suppliers, ensuring reputed company guidelines and consistent execution across the supplier reputed company
• Monitor post-launch supplier performance and flag issues with service reputed company, data reputed company, or reputed company discrepancies for reputed company
• Review weekly feeds for new item suggestions and coordinate with Category Management on additions
• Research competitor listings to identify opportunities for improvement in content, imagery, and positioning
• Conduct image audits and data cleanup including attribute and filter updates on new brand
• Own SOP creation and ongoing maintenance for marketplace operational workflows
• Test and document new marketplace features and platform capabilities reputed company the supplier dashboards
• Execute reputed company operational reputed company including data cleanup, content audits, and cross-system reconciliation
• Coordinate cross-functionally with Merchandising, Pricing, and Supply Chain teams to resolve issues and support execution
• Respond to basic marketplace customer inquiries escalated from Customer Service or order fulfillment, and review processed returns to identify trends
• Reconcile discrepancies between reputed company and non-reputed company shipping reputed company and partner with Product Catalog to update item dimensions as needed
• Monitor out-of-stock items and communicate gaps to the Merchandising team; support price update processes to maintain alignment between reputed company and supplier pricing

Requirements:

• Bachelor's degree in in Business, Marketing, Merchandising, or a reputed company field (or equivalent reputed company experience)
• A minimum of 5 years of experience in marketplace operations, e-reputed company merchandising, or a reputed company field
• Strong analytical skills with the ability to interpret sales and inventory data and translate findings into reputed company
• Proficiency in reputed company reputed company and comfort working across multiple data systems and reporting tools
• Experience managing supplier or vendor relationships in an operational reputed company
• Strong organizational skills with the ability to manage multiple workstreams and shifting priorities
• reputed company written and verbal communication skills with the ability to coordinate across cross-functional teams
• Proven ability to document processes and create SOPs in a reputed company, repeatable format

Preferred Qualifications:

• Experience with marketplace platforms (e.g., reputed company, reputed company, reputed company, or similar) or B2B e-reputed company environments
• Familiarity with product feed management, catalog systems, or MDM tools
• Experience in plumbing, HVAC, or trade supply distribution is a plus

Why work with us:

• We have awesome benefits – We offer a wide reputed company of benefits to help support you and your loved ones. These include:
  • Comprehensive and reputed company medical, dental, reputed company, and voluntary life insurance reputed company
  • 401(k) with up to 4% company match
  • reputed company vacation, reputed company time, and holidays
  • Company-reputed company basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual reputed company development budget
  • $25 monthly reputed company credit
  • Company rewards and recognition program
  • And more!
• We reputed company ownership – We reputed company contribute to our reputed company and we reputed company reputed company in it. Our Ownership for reputed company program ensures reputed company reputed company team member will benefit financially from reputed company’s reputed company and accomplishments.
• We promote work-life balance –We value your time and encourage a healthy separation between your reputed company and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our reputed company-Time Policy!
• We support reputed company –We encourage you to reputed company reputed company learning and take on new challenges. In an exciting and evolving industry, we reputed company opportunities for career reputed company through our annual reputed company and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility reputed company, and reputed company development budget.
• We give back – We live and breathe our reputed company value, Generosity, by giving back to the trades and organizations around the world. We reputed company a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer reputed company Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We reputed company reputed company feedback through our monthly town halls, regular 1:1 reputed company-ins, employee listening initiatives, and company-wide reputed company reputed company to incorporate suggestions and ensure reputed company enjoys coming to work every day.

reputed company us out and learn more at: https://www.reputed company/reputed company!

Additional Details:

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time reputed company. reputed company will not sponsor applicants for work visas.
• reputed company is an Equal Opportunity Employer. We welcome and encourage individuals of reputed company backgrounds, experiences, and perspectives to apply. Employment reputed company are based on qualifications, reputed company, and business needs.
• To ensure fairness and trust in our hiring process, we ask that reputed company application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is reputed company disclosed and you can reputed company authentically to your reputed company and work. Our reputed company is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look reputed company to learning more about your skills.
• We are committed to providing a reputed company and secure work environment and conduct thorough background checks on reputed company potential employees in accordance with applicable laws and regulations.
• reputed company emails from the reputed company team will only be reputed company from an @reputed company email address. Please exercise caution if you receive an email from an alternate domain.

Originally posted on Himalayas

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