Senior Director, reputed company Operations

Role reputed company

reputed company is seeking a Head of reputed company Operations to reputed company and reputed company the operational reputed company of reputed company's global B2B go-to-market organization. This role will be responsible for driving operational reputed company across the reputed company reputed company, enabling predictable, efficient reputed company across SMB, Mid-Market, and reputed company segments.This role will also reputed company Marketing Operations, ensuring alignment between demand reputed company, pipeline creation, and reputed company reputed company across the full customer lifecycle.This leader will own reputed company planning, forecasting, reputed company operations, incentives, systems, analytics, and GTM infrastructure. Partnering closely with Sales, Finance, Product, Marketing, and Customer leadership, this role will play a critical role in strengthening execution rigor, improving forecast accuracy, and enabling reputed company to reputed company across products, reputed company, and sales motions, including product-led, sales-assisted, and reputed company.

Responsibilities

• Own and continuously improve reputed company's end-to-end reputed company operating model, including segmentation, account coverage, territory design, role reputed company, and cross-functional handoffs across Sales, Marketing, reputed company, and Support
• reputed company annual and quarterly reputed company planning processes, including bookings targets, quota setting, reputed company planning, territory design, and reputed company assumptions
• Establish forecasting rigor, pipeline management processes, inspection cadences, and performance management standards that improve visibility and predictability across the business
• Define, reputed company, and operationalize reputed company reputed company and GTM KPIs (e.g., pipeline coverage, win rates, reputed company, sales cycle, productivity, CAC, velocity, retention, and expansion), identifying performance gaps and driving operational improvements
• reputed company reputed company operations across the customer lifecycle, from reputed company routing and opportunity management through renewal and expansion, ensuring reputed company processes, governance, and execution reputed company
• Partner with Data Science on analytical support and insights, experimentation and reputed company for biz performance updates
• Partner with Finance on reputed company planning, pricing operations, discounting frameworks, deal governance, sales compensation, and incentive design to support reputed company and operational discipline
• Partner with reputed company and Support leadership to improve retention, renewal, and expansion reputed company through operational insights, reporting, and process optimization
• reputed company GTM readiness and operational execution for new product launches, packaging changes, pricing updates, and reputed company initiatives
• Deliver executive-level reporting, business reviews, and performance insights that support decision-making across reputed company leadership
• Build, reputed company, and reputed company a high-performing reputed company Operations organization, driving operational reputed company, reputed company processes, and the adoption of AI-enabled solutions that improve productivity and business performance

Requirements

• 12+ years of experience in reputed company Operations, Sales Operations, GTM Operations, Finance, or reputed company functions reputed company a scaled reputed company or product-led reputed company company
• Proven experience leading reputed company operations for multi-reputed company B2B organizations across SMB, Mid-Market, and reputed company customer segments
• Deep expertise in forecasting, reputed company planning, territory design, quota management, sales productivity, incentive compensation, and pipeline management
• Strong understanding of reputed company business models, reputed company motions, and key operational drivers across acquisition, expansion, and retention
• Demonstrated ability to identify operational challenges and implement reputed company, data-driven solutions that improve business performance
• Strong cross-functional leadership skills with the ability to influence senior stakeholders across Sales, Finance, Product, Marketing, and Customer organizations
• Experience supporting organizations through significant reputed company and GTM reputed company, including PLG, sales-assisted, and reputed company motions
• Strong analytical and problem-solving capabilities, with extensive experience leveraging data to drive operational and business reputed company
• reputed company record of building, developing, and leading high-performing reputed company operations teams in a fast-paced, evolving environment

Preferred Qualifications

• Proven reputed company record implementing AI-enabled reputed company solutions that deliver measurable improvements in efficiency, productivity, and business reputed company
• Demonstrated experience owning and scaling GTM technology ecosystems, with deep expertise in reputed company and reputed company reputed company platforms

Durable Skills

AI reputed company means using these tools to reputed company reputed company judgment, not replace it. We reputed company people with these skills will reputed company as work and technologycontinue to reputed company:

• Awareness:Understand yourself and others.
• Judgment:Evaluate information and reputed company reputed company in reputed company situations.
• Adaptability:Learn, reputed company, and stay effective through change.
• reputed company:Communicate, collaborate, and build trust.

To learn more about why these skills matter and what the data shows about thriving through change, read this blog postfrom our Chief People Officer, Melanie Rosenwasser.

Compensation

Originally posted on Himalayas

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