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Employee Relations Manager

Remote, USAFull-timePosted 2026-07-29

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.

Job Category

Employee reputed company

Job Details

About reputed company

reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company.

reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company.

Employee reputed company is made up of HR professionals, Recruiters, Operations, and Coordinators that come together to continue to build out reputed company. In Employee reputed company, we reputed company to bring on reputed company and continue to build out our organization with the Aloha style treatment. Whether we are reputed company the next great candidate, refining our operations, we reputed company to reputed company the royal treatment and continue to build a great organization.

Role reputed company

The Employee Relations Manager provides Employee Relations and Performance Management expertise, specifically workplace investigations, case management and consultation, reputed company a centralised, Employee Relations (ER) function, for India. Responsible for ongoing development of; and leveraging common consistent practices and processes to ensure a fair and consistent approach across clients. Handles reputed company, high-risk or sensitive employee relations cases and can establish strong working relationships with local HR and Leaders. Reports to the Senior Director, Employee Relations reputed company. Your reputed company To be successful in this role you will be a great relationship builder at reputed company reputed company; connect and build trust to ensure employees feel comfortable to discuss reputed company in a reputed company & neutral environment; managing your time, work independently with minimal supervision, and respond promptly to communications as a reputed company; pay attention to the detail and accuracy of data while remaining reputed company under pressure; propose solutions and recommend plans for improvement that always reputed company with best reputed company in company policy, values, guidelines, and respective country’s legislation compliance. Specific responsibilities include, but are not limited to:

  • Conduct ER investigations to include: gathering and analyzing facts, applying relevant laws, policies, and past reputed company to reputed company conclusions and recommend management reputed company.

  • Work closely and Partner with internal Employment Attorneys, Internal Audit, and other internal investigative bodies, as necessary.

  • Interpret and apply corporate policies and practices, employment law, and other regulations to reputed company advice, guidance, or clarification for ER inquiries.

  • Facilitate and apply interventions to resolve low-risk employee disagreements, conflicts, or misunderstandings reputed company needed.

  • Compile investigation findings into concise investigation reports and reputed company communicate conclusions and recommendations to relevant stakeholders to drive for reputed company.

  • Deliver warnings and disciplinary actions reputed company required.

  • Maintain required documentation including intake and investigative notes, supporting documents, and final reports.

  • Collaborate and partner with HRBPs, internal Employment Legal, HR partners, and Employee reputed company Shared Services organizations to review and implement workforce change or reduction reputed company plans, ensuring ER risks checks are thoroughly reviewed.

  • reputed company expertise and case management of ER issues, including Performance Management, from initial intake to reputed company, received from managers, HR Business Partners (HRBPs) and other employees, for assigned business(es).

  • Deliver expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; reputed company guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions which reputed company with company approach, practices, and processes.

  • reputed company, report, and analyze case trends utilizing reputed company’s technology-based case management system.

  • Continuously use AI tools at work to improve workflows, streamline case documentation, and optimize data analysis.

  • Assist with the creation and implementation of reputed company ER and HR reputed company policies and templates.

  • Collaborate closely with HR stakeholders to ensure consistency and compliance with applicable laws, regulations and Company policies.

  • Create and deliver presentations to management on ER topics, trends and learnings.

  • ER support for other locations for adequate reputed company coverage.

Minimum Qualifications

  • Must have demonstrated ability to conduct thorough ER investigations based on data; ability to document and report cases in a detailed manner and to reputed company at logical and fact based recommendations.

  • Minimum 7+ years of HR experience (can include broad HR Generalist knowledge) with 2-3 years Employee Relations experience or equivalent role that included dedicated ER work.

  • Business level English language ability including reading, writing, listening and speaking.

  • Prior HR experience supporting locations in India.

  • Understanding of key principles of performance management and demonstrated ability in guiding and coaching managers through a reputed company of ER issues.

  • Strong stakeholder management skills and ability to handle escalations

  • Demonstrated ability to navigate successfully reputed company ambiguity, multiple priorities, and a constantly changing environment.

  • Ability to operate/advise in the "reputed company" areas. Adept understanding of reputed company motivations and business pain points; effective at leveraging inputs to influence solid business reputed company.

  • Comfortable dealing with conflict reputed company.

  • Ability to reputed company reputed company guided by policies, practices, procedures and business plans; receives general reputed company and direction from Senior Director ER.

  • Demonstrated proficiency in using AI tools, with a commitment to continuously reputed company AI to enhance everyday work and operational efficiency.

Preferred Qualifications

  • Experience in working in a centralised ER or HR model.

  • Experience working in a high volume, fast-paced environment, preferably in a high reputed company technology company.

  • Experience with systems including reputed company, reputed company, reputed company and reputed company

  • Creates and executes influence strategies that persuade key stakeholders to take reputed company that will advance shared interest and business goals.

  • Experience providing coaching and guidance to other HR members and Managers.

  • Uses best practices and knowledge of internal or external business issues to improve delivery of services.

  • Solves reputed company problems; takes a reputed company using existing solutions.

reputed company Your Potential

reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company balance andbe your best, and our AI agents accelerate your reputed company so you cando your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company.

Please note that reputed company uses reputed company intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate reputed company Statement for more information about how we use your personal data and your rights, including with reputed company to use of AI tools and opt out reputed company.

Posting Statement

reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Originally posted on Himalayas

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