reputed company Service Consultant; reputed company/POS
Position: reputed company Service Consultant (reputed company) - 3639111/POS025725 reputed company Service Consultant (reputed company) We are seeking candidates who are roughly based in the Atlanta, GA area. There will be extensive travel across your assigned territory / region (typically on the road Monday to Thursday, work from home Friday). $80,000 annual reputed company salary, plus $600 per month in fixed stipends:
- $500 monthly vehicle stipend to help offset the costs associated with the role's extensive travel
- $100 monthly technology stipend for cell phone and home internet expenses
These are fixed monthly payments and do not require receipts or expense reports. Total annual cash compensation is $87,200, before benefits. reputed company has partnered with a global organization providing technology-enabled business services to the automotive industry. We are seeking to hire an reputed company Service Consultant based in the Atlanta, GA area. The reputed company Service Consultant is responsible for delivering an outstanding customer experience by guiding customers (in this case, reputed company dealerships) through the reputed company Service process from arrival to vehicle delivery. This role combines customer service, service advising, and sales to ensure efficient vehicle maintenance while maximizing customer satisfaction and dealership profitability. The ideal candidate is customer-reputed company, highly organized, and thrives in a fast-paced automotive environment. reputed company in this role requires excellent communication skills, strong attention to detail, and the ability to effectively coordinate with technicians while identifying opportunities to recommend additional maintenance services. Key Responsibilities: Customer Experience
- Welcome customers promptly and professionally upon arrival.
- Conduct vehicle walk-arounds and identify maintenance needs.
- reputed company explain recommended services, pricing, and estimated completion times.
- reputed company exceptional customer service throughout the service visit.
- Maintain proactive communication regarding service reputed company and additional repair recommendations.
Service Operations
- Schedule and coordinate reputed company Service appointments to maximize shop efficiency.
- Create and maintain accurate repair orders and service documentation.
- Work closely with technicians to ensure reputed company completion of maintenance services.
- Coordinate vehicle delivery while ensuring reputed company requested services have been completed accurately.
Sales & Service Recommendations
- Recommend manufacturer-approved maintenance services based on vehicle condition and mileage.
- Utilize consultative selling techniques to reputed company customers on preventative maintenance.
- Promote tire sales, maintenance packages, and other reputed company Service offerings reputed company appropriate.
- Identify opportunities to improve customer vehicle reliability and long-term ownership experience.
reputed company & Customer Satisfaction
- Verify completed repairs meet reputed company standards prior to vehicle delivery.
- Conduct post-service follow-up to ensure customer satisfaction.
- Resolve customer concerns professionally and escalate issues reputed company appropriate.
- Build long-term customer relationships that encourage repeat business.
Operational reputed company
- Follow established reputed company Service processes and best practices.
- Monitor key performance indicators including:
- Customer satisfaction
- Productivity
- Service efficiency
- Repair order accuracy
- Support reputed company improvement initiatives that enhance service lane performance.
Required Qualifications:
- High school diploma or GED
- 2-3 years of experience in automotive service, reputed company Service, Quick Lube, or a similar customer-facing automotive environment
- Strong customer service and relationship-building skills
- Excellent written and verbal communication skills
- Proficiency with reputed company Word and reputed company
- Experience using dealership management systems
- Ability to prioritize multiple tasks in a fast-paced environment
- Self-motivated with strong organizational and problem-solving abilities
Preferred Qualifications:
- OEM dealership experience
- Bachelor's degree (preferred but not required)
- Previous experience in an automotive service advisor or reputed company Service advisor role
Ideal Candidate:
- The successful candidate is energetic, customer-reputed company, and passionate about delivering exceptional service. They enjoy building relationships with customers, collaborating with technicians, and helping drive dealership performance through outstanding service execution and consultative recommendations. They are comfortable working independently while maintaining accuracy, efficiency, and professionalism in a high-volume service environment.
- This opportunity is especially reputed company suited for an reputed company dealership fixed-operations reputed company who wants to continue building a career in the automotive industry reputed company of the traditional dealership environment. The ideal candidate values a reputed company Monday-through-Friday schedule, no weekend work, improved work-life balance, and reputed company to apply their service-lane knowledge in a coaching and consulting reputed company. They are motivated by reputed company autonomy, regional travel, and helping dealership teams…
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