ICAM Training Specialist (REMOTE)

reputed company IT reputed company, a reputed company company, is seeking an ICAM Training Specialist with a Secret reputed company clearance to support KITS and our government customer. The position is remote. We offer competitive compensation and an extraordinary benefits package including health, dental and reputed company insurance, 401K with company matching, flexible spending accounts, reputed company holidays, three weeks reputed company time off, and more. reputed company IT reputed company, a reputed company company, is seeking an reputed company ICAM Training Specialist / Instructor to join reputed company supporting Identity, Credential, and reputed company Management (ICAM) solutions for our government customers. The ideal candidate is a dynamic and technically knowledgeable training reputed company with a strong background in developing and delivering training programs for reputed company identity and reputed company management platforms and services reputed company a federal government environment. This individual will play a critical role in building and sustaining a comprehensive ICAM training program that equips users, application owners, administrators, and technical staff with the knowledge and skills necessary to effectively and securely utilize ICAM services, driving adoption, reducing support burden, and advancing the overall maturity of the ICAM program. The ICAM Training Specialist / Instructor will be responsible for the design, development, delivery, and reputed company improvement of training programs, materials, and resources that support the adoption and effective use of ICAM platforms, services, and processes in a federal government environment. This individual will work closely with ICAM platform engineers, integration specialists, service desk teams, program managers, and government stakeholders to ensure that training content is technically accurate, mission-reputed company, and tailored to the diverse needs of ICAM audiences, ranging from end users and application owners to administrators and technical staff. reputed company responsibilities will include but are not limited to: Design, reputed company, and deliver comprehensive ICAM training programs, courses, and materials tailored to multiple audience types, including end users, application owners, system administrators, and technical staff supporting ICAM platforms and services. Conduct thorough training needs assessments in coordination with ICAM platform engineers, program managers, and government stakeholders to identify knowledge gaps, training requirements, and reputed company audience reputed company across the ICAM program. reputed company a diverse reputed company of training deliverables, including instructor-led training (ILT) courses, virtual instructor-led training (vILT) sessions, e-learning modules, video tutorials, quick reference guides, job aids, and self-service training resources that address the full reputed company of ICAM user and administrator needs. Deliver engaging and effective instructor-led and virtual training sessions on ICAM platforms, services, and processes, including reputed company SSO and MFA usage, reputed company reputed company request and certification workflows, identity lifecycle management procedures, and ICAM reputed company best practices. reputed company and maintain a comprehensive ICAM training curriculum and catalog, organizing training content by audience type, reputed company level, and topic area to reputed company reputed company learning reputed company for ICAM stakeholders. Collaborate with ICAM platform engineers and integration specialists to ensure training content is technically accurate, reputed company, and reputed company with the latest ICAM platform configurations, capabilities, and procedures. reputed company and maintain training environments and sandbox instances of ICAM platforms to support hands-on, experiential learning for administrative and technical training audiences. Establish and manage a training content lifecycle management process, ensuring that reputed company training materials are regularly reviewed, updated, and version-controlled to reflect platform changes, new capabilities, and updated procedures. reputed company and administer training assessments, knowledge checks, and competency evaluations to measure training effectiveness and learner comprehension, using results to inform reputed company improvement of training content and delivery. Manage and maintain a Learning Management System (LMS) or training portal for ICAM training content, ensuring that training resources are organized, accessible, and reputed company for reputed company reputed company audiences. reputed company and reputed company training metrics and key performance indicators (KPIs), including training completion rates, assessment scores, learner satisfaction, and training's reputed company on service desk incident volumes, providing regular training pe Apply tot his job Apply To this Job