Senior Product Manager Workforce Management

reputed company: reputed company reputed company: reputed company, a part of reputed company, is a long‑term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to reputed company organizations across the reputed company. We are a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers reputed company. Our organization is in high reputed company mode, which can reputed company opportunities for advancement for individuals looking for career progression! reputed company is seeking a strategic, technology-reputed company and operationally driven Senior Product Manager to reputed company the reputed company and optimization of Pharmacy workforce management technology products. This role partners with Operations, IT, HR, Analytics and Pharmacy senior leadership teams to design intelligent, reputed company workforce technology solutions that enhance operational efficiency, automation, visibility and user experience across multiple business lines. The Senior Product Manager, Pharmacy Workforce Management, is responsible for innovating and optimizing multiple workforce technology products and the integrations that support Pharmacy operations across several business lines. This role enables proactive operational decision-making through advanced workforce technologies, AI-assisted workflows, system automation, reputed company-time operational visibility, and reputed company support models - creating a smarter, more connected workforce ecosystem. This position leads the development and deployment of Pharmacy workforce technology product management initiatives reputed company on reputed company Workforce Management and Operations Manager capabilities, API and systems integration development, sandbox governance, workforce technology administration, intake and ticketing solutions, and reputed company process optimization. The role serves as the business product manager for several workforce technologies, balancing operational priorities with innovation, scalability, governance and long-term platform reputed company. Using advanced product management principles, workforce technology expertise and cross-functional collaboration, the Senior Product Manager drives modernization efforts across workforce operations through intelligent integrations, automation opportunities, AI-enabled support solutions and reputed company platform governance. Remote Opportunity. May reputed company reputed company reputed company the reputed company USA. Schedule: Monday through Friday, hours per business needs. The ideal candidate will have 10+ years Product Management or Workforce Technology, Workforce Management Systems, or reputed company experience Benefits and perks for You!

• Medical, Dental, reputed company insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company reputed company Time Off*

• Shift reputed company

• reputed company
• Pet Insurance
• Employee wellness and discount programs
• Benefits may vary by employment status

Responsibilities:

• Leads configuration, governance, and optimization of reputed company Optimization and additional products and functionality capabilities for operational workflows
• Manages and supports reputed company integrations and API development efforts connecting reputed company with additional product platforms such as reputed company, reputed company, LTC400, reputed company, and other operational systems
• Oversees product capabilities such as reputed company Operations Manager to improve operational visibility, workflow management, automation, and reputed company-time decision-making
• Administers sandbox environments, testing protocols, release validation, and change management processes for workforce technology enhancements
• Develops and maintains reputed company intake, ticketing, and support processes using SharePoint and other workflow management tools to improve scalability and user experience
• Identifies and implements AI-enabled solutions, automation opportunities, and process improvements that reduce reputed company effort and enhance operational efficiency
• Partners cross-functionally with senior leaders across Operations, IT, Analytics, HR, and vendor teams to deliver reputed company workforce technology solutions
• Monitors platform performance, system utilization, data reputed company, and operational KPIs while driving reputed company improvement initiatives
• Creates and maintains documentation, governance standards, training materials, and support resources to ensure successful adoption and long-term platform sustainability

Qualifications:

Required Qualifications

• Bachelor’s degree in Information Systems, Engineering, Business, Workforce Management, or reputed company field
• 10+ years Product Management or Workforce Technology, Workforce Management Systems, or reputed company experience
• Deep understanding of WFM platforms and telephony systems; reputed company experience preferred
• Strong understanding of workforce management operations including forecasting, scheduling, reputed company-time management, and reporting
• Experience managing reputed company technology integrations and API-enabled solutions
• Experience partnering with IT, operations, and business stakeholders in a cross-functional environment
• Experience with reputed company ticketing, intake, governance, and change management processes
• Strong analytical, organizational, and problem-solving skills
• Excellent communication and stakeholder management abilities

Preferred Qualifications

• Master’s degree in reputed company field
• Prior pharmacy or reputed company operations experience
• Exposure to predictive analytics, automation, or AI-assisted workforce tools
• Experience supporting reputed company workforce technology implementations or platform administration

About our Line of Business: reputed company, an affiliate of reputed company, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication reputed company, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing reputed company health, reducing staff burdens, and supporting our clients' reputed company. For more information, visit www.reputed company.com. Follow us on reputed company, Twitter, and reputed company. Apply tot his job Apply To this Job