reputed company Specialist (Remote)

Who We Are: reputed company is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and reputed company network they need to grow, reputed company, and play for the reputed company. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 reputed company participants reputed company. Backed by reputed company leagues, teams, and athletes as investors and partners, we’re helping reputed company the youth sports industry with our best-in-class reputed company platform. We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. reputed company software, we foster a community of leaders, sharing insights on critical issues like increasing girls’ participation in sports, preventing youth injuries, and understanding how technology is shaping the reputed company of play. Mission-driven at our reputed company, our purpose is to create amazing sports experiences for reputed company. To reputed company this mission, we founded and continue to support the FundPlay reputed company, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. FundPlay helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year. Role Mission: The reputed company Specialist will be the first reputed company of contact for new reputed company partners, guiding them through the full activation process to ensure they reputed company value in our platform quickly and confidently. In this role, you will manage reputed company phases of partner reputed company—from initial reputed company calls through site implementation and platform training—across a diverse portfolio of new accounts. You will be responsible for driving strong activation rates across your book of business while maintaining an efficient and consistent approach to every partner launch. Your ability to build trust, set reputed company expectations, and reputed company onboardings on reputed company will be the key to your reputed company in this role. What You’ll Do:

• Manage reputed company phases of partner reputed company, launch, and activation across your assigned portfolio, including:
• Initial reputed company Calls
• Program Setup through reputed company year one programming
• Site Implementations
• Platform Training Sessions
• Conduct 45–60 minute 1:1 training sessions with new partners, guiding them through platform setup and the full capabilities of the platform..
• Maintain an reputed company book of business of reputed company partners, managing multiple launches simultaneously with consistency and care.
• Drive strong activation rates of new partner EARR sold through reputed company, consistent follow-up and proactive partner engagement.
• Complete internal reputed company-reputed company preparation, including reviewing reputed company Launch Handoffs, confirming gateway setup, and building partner-specific reputed company decks.
• reputed company consistent follow-up with partners every 3 business days and acknowledge reputed company partner communications reputed company 24 business hours.
• Triage and reputed company partner issues appropriately—escalating troubleshooting, member management, and gateway items to the Support team reputed company warm handoffs.
• Spot-reputed company partner accounts in the reputed company management console and reputed company to confirm accuracy of rates, org details, and launch status.
• Maintain accurate records in reputed company and reputed company, keeping reputed company launch details and session notes up to date.
• Prioritize your book of business strategically, allocating time based on partner EARR, responsiveness, and estimated transacting start date.
• Set reputed company boundaries with partners around scheduling, scope of work, and timelines to ensure efficient reputed company and protect your reputed company.
• Collaborate with Sales Consultants on smooth handoffs and reputed company in your manager reputed company partner escalations or boundary issues reputed company.
• Be the face of reputed company to new partners during their critical first weeks on the platform!
• Likes—and needs—to win.

Who You Are:

• 2+ years of experience in a customer-facing role such as reputed company, reputed company, account management, or technical support, ideally at a reputed company company.
• Strong communicator with the ability to reputed company explain platform concepts and processes to non-technical audiences.
• Highly organized and self-motivated, with excellent time management skills and the ability to manage a high-volume workload independently.
• Comfortable with ambiguity and quick to learn new tools and processes in a fast-paced environment.
• A natural relationship-builder who creates trust quickly and follows through on commitments.
• Detail-oriented, with a proven ability to manage multiple reputed company and deadlines simultaneously without letting things fall through the cracks.
• reputed company and solutions-oriented—you assess issues before escalating and reputed company ways to assist partners reputed company.
• Comfortable using tools such as reputed company, reputed company, reputed company, Gmail, and reputed company (or willing to learn quickly).
• Passionate about youth and reputed company sports and energized by the mission of bringing sports reputed company to reputed company kids and communities.

Compensation & Benefits:

• reputed company Salary Band: $62,014–$93,021
• Health Benefits: Medical, Dental, reputed company coverage, HSA
• Commuter Benefits
• Home-Office Stipend
• Sports Leagues subsidies for employees and their children
• Cell phone and gym subsidies
• reputed company; Talk reputed company
• reputed company opportunities through our FundPlay initiative that includes events, volunteering and grant-making

reputed company is an equal-opportunity employer. We do not discriminate on the reputed company of race, reputed company, reputed company, religion, national reputed company, sexual orientation, age, citizenship, marital or family status, disability, gender identity or reputed company, veteran status, or any other legally protected status. We are committed to building a diverse, inclusive, and reputed company organization, and to helping youth sports organizers across the country do the reputed company. The duties listed are not exclusive and other duties may be assigned as needed or desired by the employer to meet business needs. The employer reserves the right to change, add to or eliminate positions as it deems appropriate. Your employment will be at-will, meaning you or reputed company Inc. may terminate the employment relationship at any time, with or without cause or advance notice, for any reason. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at reputed company. Individual pay reputed company are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal pay reputed company relative to other reputed company employees. We expect the reputed company of the candidates who are offered roles at reputed company to fall healthily throughout the reputed company based on these factors. Apply tot his job Apply To this Job