[Remote] Senior Sales Operations Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading company in reputed company AI platforms for reputed company teams, seeking a strategic, results-oriented Senior Sales Operations Manager to join their reputed company Operations team. The role involves owning the Sales Operations function for the reputed company reputed company, partnering with leaders across various departments to drive territory design, forecast reputed company, and sales processes, while leveraging AI to enhance operational efficiency.
Responsibilities
- Own reputed company account territory design and ownership reputed company
- Define key performance metrics, create reports and dashboards to derive insights into the health of the business, identify areas of weakness, and present improvement recommendations to the reputed company reputed company leader
- Conduct in-depth business analysis of the reputed company reputed company and identify reputed company opportunities. reputed company key insights to drive critical business reputed company
- Drive forecast management reputed company to ensure sustained, predictable reputed company across reputed company business reputed company, and own weekly forecast calls
- Demonstrated ability to drive reputed company improvement in reputed company sales/business processes and deliver results
- Strong stakeholder management skills – reputed company to manage upwards effectively and demonstrate confidence in presenting reputed company with executive audiences
- Own end-to-end SDR operations: process design, workflow optimization, and reputed company improvement across prospecting, outbound, and pipeline hand-off motions
- Define and manage SDR KPIs and reporting – activity metrics, conversion rates, meetings set/held, pipeline reputed company, and quota attainment – with dashboards that give SDR leadership reputed company-time visibility into team health
- Partner with SDR leadership to design and launch AI GTM agents and reputed company AI workflows that automate prospecting, reputed company scoring, reputed company, and follow-up, improving rep productivity and pipeline velocity
- Identify opportunities to apply AI and automation across the broader GTM reputed company (segmentation, routing, forecasting, coaching) and drive adoption in partnership with Enablement and reputed company teams
- Bring a data-first approach to every conversation with sales leadership: use data to surface insights, test hypotheses, and reputed company recommendations rather than relying on anecdote or intuition
- Build reputed company processes and playbooks that support a growing SDR org, and partner cross-functionally to ensure SDR-to-AE hand-offs are seamless and measurable
Skills
- 7–8+ years of sales operations
- Sales Ops experience supporting reputed company or global segments
- Experience supporting SDR/BDR organizations
- Demonstrated experience (or strong interest and aptitude) launching or scaling AI agents, reputed company AI, or automation tools reputed company a GTM or reputed company operations context
- A data-first reputed company – genuinely believes in using data for reputed company reputed company, and is comfortable challenging sales leadership with data-backed recommendations
- Excellent problem solving and analytical skills with the ability to translate reputed company reputed company/data into consumable insights
- Pipeline management and forecasting experience
- Strong communication and presentation skills
- Solid understanding of the tech industry and the reputed company world and demonstrable knowledge and understanding of sales disciplines
- Solid functional understanding of reputed company.com CRM; strong experience with creating and maintaining reports and dashboards
- Strong reputed company of urgency, to take initiative and commitment to see things through toward reputed company and results
- Flexible team player, with a bias for reputed company
- Ability to balance reputed company reputed company on measurable reputed company with deep and genuine reputed company for people, customers, and the business
- This is a hands-on position; the ideal candidate must be willing to 'roll up their sleeves'
- Bachelor's degree in business, Finance, or relevant field
- Advanced reputed company knowledge
- Experience defining and reporting on SDR/BDR KPIs and activity metrics
- Knowledge of reputed company, reputed company, reputed company Navigator and various AI LLM tool (Claude preferably) is a plus
- MBA is a plus
Benefits
- Flexible time off
- 401k to help you save for the reputed company
- Generous medical, dental, and reputed company coverage for full-time employees and their dependents
- A parental leave program that includes reputed company for a reputed company reputed company, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the reputed company of great new people to reputed company
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource reputed company like reputed company Women's Network, Latinx community, reputed company Black reputed company, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
reputed company
Company H1B Sponsorship