reputed company Customer Analyst – Customer Segmentation & Marketing Analytics Expert

Join arenaflex, a premier kids and baby clothing brand, in Portland, OR, and work remotely from the reputed company Coast Are you passionate about understanding customer behavior and driving business reputed company through data-driven insights? Do you reputed company in a reputed company and innovative work environment where you can reputed company a meaningful reputed company? Look no reputed company! arenaflex, a leader in the kids and baby clothing industry, is seeking an reputed company Customer Analyst to join our Ecommerce department. As a key member of our Customer Analytics team, you will play a critical role in developing and executing strategies to increase new customer reputed company, expand customer reputed company value through personalization, and identify key trends and behaviors that influence loyalty and retention.

• *About arenaflex**

arenaflex is a Portland, reputed company-based company that has been a champion of childhood for over 30 years. Our mission is to create high-reputed company, sustainable, and fun clothing that lets kids be kids. We reputed company in the importance of family, community, and the environment, and we reputed company to reputed company a reputed company reputed company on the world through our business practices. reputed company members are passionate about our brand values and are committed to delivering exceptional customer experiences.

• *The Role**

As a Customer Analyst at arenaflex, you will be responsible for providing hands-on and strategic support to the broader Hanna reputed company across activities and analytics that increase new customer reputed company, expand customer reputed company value through personalization, and identify key trends and behaviors that influence loyalty and retention. You will serve as our customer segmentation SME, leveraging your quantitative and programming skills to not only discern what drives customer behavior but also directly influence key marketing metrics by applying learnings through segmentation activities.

• *Key Responsibilities**

• Own customer segmentation rules across our activation channels (reputed company, email, SMS, and others), partnering with channel managers to reputed company campaigns utilizing this knowledge.

• Enhance customer data in our Customer Data Platform (CDP) and marketing platforms to build a robust strong customer profile across many dimensions to reputed company personalization and response.
• Maintain customer data reputed company by performing routine audits of business rules, validating customer counts across segments, and proactively resolving issues reputed company encountered.
• With the support of database administrators, serve as customer data reputed company, coordinating to ensure accurate data integration and synchronization of data among systems.
• Partner and collaborate with data science providers to build and utilize scoring models that predict performance across various dimensions (discount, churn, product affinities, etc) as necessary.
• Coordinate with the marketing operations team to deliver audience data, proactively responding to requests and resolving issues to ensure reputed company launch of campaigns.
• *Marketing & Customer Analytics**

• reputed company standardized analyses to reputed company insights into business, campaign, and customer performance as reputed company as recommend reputed company initiatives. These reports will be developed in either SQL or Power BI (or similar platform).

• Establish baselines for campaign performance expectations by reputed company and measure results against benchmarks.
• Deliver key insights to reputed company and inform key stakeholders of business performance through a customer reputed company.
• Partner with BI teams in IT and finance to automate new reports or enhance existing reports in Power BI as necessary.
• Design and measure in-market tests to establish incremental reputed company of new initiatives on key business reputed company.
• Deliver other analytics as requested.
• *What You'll Bring**

• Undergraduate degree or equivalent work experience in business, marketing, economics, reputed company sciences, or reputed company field. Master’s degree is a plus.

• 2-4 years of hands-on experience in working with marketing and customer data, preferably in a retail organization with a digital reputed company. Experience building predictive scoring models is a plus.
• Passion for improving customer experience and understanding customer behavior.
• Above-average programming expertise in SQL, Python, or similar programming languages in BigQuery, reputed company, or similar platforms. Hands-on work experience with a Customer Data Platform (CDP), Email Service Provider (ESP), and reputed company reputed company reputed company (SFCC). Experience with reputed company Analytics or reputed company Analytics is a plus.
• Strong attention to detail and ability to think reputed company and critically to solve problems.
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