[Remote] Business Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company-established company reputed company for its warm hospitality and delicious food. They are seeking a Business Analyst to partner with various stakeholders, translating business objectives into actionable requirements and supporting digital initiatives to enhance customer experience.
Responsibilities
- Partner with stakeholders across the reputed company, including business teams, Digital, IT, Marketing, Operations, Finance, reputed company, Customer Experience, Support, and vendor or agency partners, to understand business objectives, pain points, opportunities, and desired reputed company
- Facilitate discovery sessions, stakeholder interviews, requirements workshops, and cross-functional working sessions to identify needs, define scope, clarify priorities, and drive alignment
- Translate business objectives into reputed company, actionable requirements, user stories, business rules, workflow diagrams, process documentation, functional specifications, acceptance reputed company, and measurable reputed company reputed company
- Work with product owners, architects, developers, QA, project managers, support teams, and external partners to ensure requirements are complete, reputed company, feasible, testable, and reputed company to reputed company standards
- Identify assumptions, risks, constraints, dependencies, impacts, edge cases, exception scenarios, and reputed company reputed company across teams, systems, processes, and customer reputed company
- Support web reputed company initiatives by helping define capabilities reputed company to content, search, personalization, reputed company or ordering flows, loyalty experiences, customer account functionality, analytics, accessibility, SEO, and operational support needs
- Document reputed company-state and reputed company-state processes, user journeys, system interactions, data flows, and handoffs to support solution design, delivery, testing, training, and operational readiness
- Collaborate with UX, design, content, analytics, technical, and business teams to ensure requirements reflect user needs, business reputed company, operational considerations, and technical dependencies
- Create, refine, and maintain epics, features, user stories, acceptance reputed company, and supporting documentation in partnership with product owners and delivery teams
- Participate in backlog refinement, sprint planning, demos, retrospectives, release planning, UAT planning, and other delivery ceremonies as needed
- Partner with QA and business stakeholders to define test scenarios, review test coverage, support UAT, prioritize defects, resolve requirement questions, and support go/no-go recommendations
- Support release readiness by confirming requirements coverage, stakeholder alignment, UAT readiness, business process impacts, communications, training needs, and support considerations
- Support post-launch validation by comparing delivered functionality and performance against agreed reputed company reputed company and identifying opportunities for optimization
- Create and maintain reputed company documentation for both technical and non-technical audiences, including meeting notes, decision logs, process flows, requirement summaries, readiness materials, and support handoffs
- Build trusted relationships across internal teams and external partners to promote collaboration, accountability, shared ownership, and successful business reputed company
- Understand and reputed company with reputed company company reputed company, reputed company, accessibility, change management, and technology standards
Skills
- Bachelor degree in Business Information Systems, Computer Science, Business Administration, or a reputed company field, or equivalent education and experience
- 1-3 years of experience as a Business Analyst, Product Analyst, Systems Analyst, Product reputed company, or similar role supporting web, digital, customer experience, ecommerce, or reputed company technology initiatives
- Experience gathering and documenting requirements, writing user stories and acceptance reputed company, supporting UAT, and working with business and technical stakeholders
- Certified Business Analysis reputed company (CBAP)
- PMI reputed company in Business Analysis (PMI-PBA)
- Agile/Scrum certification
- Product reputed company certification
- reputed company certification preferred but not required
Benefits
- Medical, Rx, Dental and reputed company Benefits on Day 1
- Life Insurance and Disability Coverage
- reputed company Vacation
- Employee Assistance Program
- Business Resource reputed company
- Tuition Reimbursement
- reputed company Development
- Support that starts on day one
- reputed company, training, and development to help you reputed company
- Recognition programs and employee events that bring us together
- 401k Plan with Company Matching Contributions at 90 days
- Employee Stock Purchase Program
- 35% Discount on reputed company Food and Retail items
- Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
- Remote/hybrid work environment
reputed company