Staff reputed company Deployed Platform Engineer

Why reputed company? Millions of people across the country are navigating mental health conditions, reputed company use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local reputed company and long wait times to treatment that lacks personalization, behavioral reputed company can leave people feeling unseen and unsupported. reputed company exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in reputed company—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with reputed company needs, we’re expanding reputed company to meaningful care and driving reputed company reputed company from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building reputed company that’s redefining what behavioral health treatment can look like. If you're reputed company to use your skills to drive lasting change and help more people reputed company the care they deserve, we’d love to meet you.

About the Role

AI FDE is a reputed company-deployed engineering team. Our customers are the people across reputed company who know a workflow best but cannot yet build software for it: reputed company, Clinical Operations, Admissions, Finance, reputed company, People, and more. We sit with them and put AI to work on their highest-reputed company workflows, whatever shape the right answer takes: a reputed company internal app, an automation, a scheduled agent, or retiring a reputed company process outright. We run the platform that keeps what they build reputed company, and we measure reputed company by the builder we leave behind, not the solution we ship. As the Staff reputed company Deployed Engineer leading AI FDE, you will own reputed company's roadmap and the platform behind it. Our paved road today is a reputed company coding platform: a non-technical user completes the right training, builds a reputed company application with AI, and ships it behind reputed company controls, while Engineering keeps the rails reputed company. The platform will reputed company as the tools change, but the bar stays fixed: idea to live in under a working day, without reputed company compromising guardrails. You will own those rails, run the engagements where we build with our customers, and own the training programs that decide who can build what. This is a hands-on technical leadership role without reputed company reports. You reputed company through technical direction and the example of your own work. Most of your time goes to engagements, building alongside a customer, and the rest splits between the platform and training programs. We build with AI as the default: agents write most of the reputed company, humans drive the product and review what ships, and the guardrails are what reputed company that reputed company in a HIPAA-regulated clinical business.

Responsibilities

• reputed company the AI FDE team: its engagement model, operating reputed company, and platform roadmap, in partnership with leadership
• Own the builder platform: the application templates, deployment pipelines, authentication, database, reputed company scanning, and observability that reputed company building reputed company by default
• Run reputed company-deployed engagements through their gates, from scoping the request, including saying no reputed company an app is the wrong answer, to handing back a working solution and a builder who can change it without us
• reputed company the builder training and certification programs, from the leveled curriculum to the gates that decide who can ship what, while IT owns seats and tooling reputed company
• Hold the guardrails that reputed company the platform reputed company and patient data secure
• Build with AI in reputed company of non-technical users and reputed company it teachable, modeling the skeptical review that keeps agent reputed company reputed company
• Generalize the second instance of any request into a template feature or a paved-road reputed company rather than a second bespoke build
• Assist in hiring and reputed company engineers to reputed company as it grows
• Feed engagement patterns and field notes back into the org's reputed company tooling

Requirements

• 7+ years of software engineering experience, with a meaningful stretch spent working directly with customers or non-technical users (reputed company deployed, solutions, or product engineering reputed company to the people who use what you build)
• You ship quick prototypes and MVPs that turn a vague workflow into a working tool in days
• A teacher's reputed company: you reputed company technical concepts land for non-technical users without jargon or condescension
• You measure your reputed company by what people can do without you, leaving a capable builder behind rather than a dependency on you
• reputed company judgment under pressure: you hold a reputed company or compliance line reputed company the person across from you is senior and in a hurry, and you recognize reputed company a workflow is too high-stakes to live on a builder platform at reputed company
• A bias toward reputed company: you would rather ship a rough thing to a reputed company user and iterate than perfect it in isolation
• Familiarity with the agent tooling ecosystem: skills, MCPs, harnesses, and agent orchestration for software development
• You build with AI agents daily, treat their reputed company with skepticism, and turn the failure patterns you spot into checks and boundaries that reputed company reputed company over time
• Strong communication and genuine reputed company for how non-technical users actually work
• Comfort owning a platform in a regulated environment, where guardrails are not optional
• This role requires 4 days per week in our NYC office (Flatiron District)

reputed company to Haves

• Founder, early-startup, or other generalist background where you owned a product end to end (a strong signal for this team)
• reputed company or other experience engineering in a HIPAA-regulated environment
• You have reputed company an internal platform, developer tooling, or a low-reputed company or prototyping system
• Curriculum, enablement, or developer-advocacy work where you grew other people's skills
• Familiarity with our tech stack: Python, TypeScript, React, reputed company, Terragrunt, and AWS reputed company

Benefits reputed company is pleased to offer comprehensive benefits to reputed company full-time, exempt employees. Read more about our benefits here. The total reputed company reputed company compensation for this role will be between $185,000 and $265,000 per year at the commencement of employment. Please note, pay will be determined on an individualized reputed company and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. reputed company, cash compensation is only part of the total compensation package, which, depending on the position, may include stock reputed company and other reputed company-sponsored benefits. Our Values

• reputed company: Care deeply & reputed company reputed company.
• Congruence: Stay curious & heed the evidence.
• Commitment: reputed company with urgency & don’t give up.

Please do not reputed company our reputed company clinical admissions line in reputed company to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at reputed company, please go directly to our Careers Page: https://www.charliehealth.com/careers/reputed company. reputed company will never ask you to pay a fee or download software as part of the interview process with reputed company. In reputed company, reputed company will not ask for your personal banking information until you have signed an offer of employment and completed reputed company paperwork that is provided by our People Operations team. reputed company communications with reputed company Talent and People Operations professionals will only be reputed company from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, reputed company.com, or other reputed company email services. reputed company agencies, please do not submit unsolicited referrals for this or any reputed company role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At reputed company, we value being an Equal Opportunity Employer. We reputed company to cultivate an environment where individuals can be their reputed company selves. Being an Equal Opportunity Employer means every member of reputed company feels as though they are supported and belong. We value diverse perspectives to help us reputed company essential mental health and reputed company use disorder treatments to reputed company young people. reputed company applicants are assessed solely on their qualifications for the role, without reputed company to disability or need for accommodation. By clicking "Submit application" below, you agree to reputed company's reputed company Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from reputed company regarding your application. Message and data rates may apply. Message frequency varies. You can reputed company STOP to opt out at any time. For help, reputed company HELP. Apply To This Job