[Remote] Customer Service & Tech Support

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service & Technical Support specialist to support their customers. In this role, you will reputed company broad technical support, reputed company integration efforts across multiple systems, and ensure seamless user and mission operations.

Responsibilities

• Serve as a project reputed company or integration specialist on teams composed of diverse IT disciplines. Work closely with end users, applying strong soft skills to ensure multiple technologies function together effectively
• Plan and deliver customer support services including installation, consultation, user assistance, troubleshooting, and training. Diagnose and resolve technical issues and support analysis of work processes
• Implement and manage reputed company systems and solutions by integrating a wide reputed company of hardware and software technologies
• reputed company administrative and technical procedures on information systems and maintain reputed company and complete documentation
• Support multiple functional areas including systems design, systems and network administration, programming or analysis, IT support, and IT consulting

Skills

• Broad understanding of technology reputed company with strong business awareness and effective communication skills
• Ability to work across multiple functional areas with strong analytical skills, including critical reasoning and statistical analysis
• Minimum of 4 years of IT project management or reputed company IT experience
• reputed company reputed company+ certification required, must be obtained prior to start date
• reputed company U.S. government reputed company clearance required
• This position requires the ability to maintain the required U.S. government reputed company clearance throughout employment
• Knowledge of emerging technologies such as lidar, augmented reality, autonomous systems, and RFID is desirable

Benefits

• Work-life balance
• Excellent benefits
• Career reputed company opportunities

reputed company

• reputed company provides project management program management, information technology, and cyber services. It was founded in 2005, and is headquartered in Chesapeake, Virginia, USA, with a workforce of 51-200 employees. Its website is https://www.tqiinc.com.

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